Job Description
We are looking for a seasoned Senior UX Designer to join our consulting team on an exciting engagement with a major South African bank. The ideal candidate brings strong design thinking capabilities, advanced UX expertise, and hands-on experience working on Salesforce platforms or Salesforce?related projects. You will work across two high-impact Salesforce initiatives aimed at enhancing colleague experience, improving customer visibility, and optimising operational processes.
What you’ll do:
- Customer 360 Salesforce Project
- Lead UX design for the banks Customer 360 view within Salesforce.
- Collaborate with business analysts, architects, and Salesforce teams to translate requirements into intuitive, efficient user journeys.
- Conduct user research, journey mapping, wireframing, prototyping, and usability testing.
- Ensure consistency across touchpoints and alignment with Salesforce platform capabilities.
- Collections (Salesforce) Project
- Drive UX design for the Collections process and journey enhancements.
- Analyse existing user interactions and identify opportunities to streamline and improve the collections workflow.
- Design end-to-end user flows, low-fidelity and high-fidelity prototypes, and interaction models within Salesforce.
Your Expertise:
- 7+ years experience as a UX Designer, Interaction Designer, or similar role.
- Mandatory: Proven experience working on Salesforce projects (Salesforce clouds, interface design within the platform, or designing for Salesforce user journeys).
- Strong portfolio demonstrating complex enterprise design work.
- Expertise in:
- User research
- Journey mapping
- Interaction design
- Wireframing & prototyping
- Usability testing
- Proficiency in industry-standard tools (e.g., Figma, Sketch, Axure, Miro).
- Experience designing for large-scale environments (banking/financial services experience advantageous).
- Ability to work collaboratively with cross?functional, multi-disciplinary teams.
- Excellent communication, stakeholder engagement, and presentation skills.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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