Midrand: Senior Account Manager (Public Enterprise) posted by Nexio

About the Role

The Senior Account Manager (SAM) is accountable for driving strategic customer engagement, revenue growth, and long-term account expansion across the South African Government landscape, including National Departments, Provincial Departments, Municipalities, Agencies, State-Owned Enterprises (SOEs), and Government Clusters. This role aligns technology solutions with the Government’s digital transformation priorities such as NDP 2030, the National Digital & Future Skills Strategy, e-Government modernisation, Smart City initiatives, and cybersecurity readiness.

Key Responsibilities

• Develop and execute multi-year account strategies aligned to National Treasury priorities, MTEF/MTSF cycles, and sector-specific mandates.
• Map customer environments in line with SA Government Clusters (Justice & Security, Economic, Social, Governance).
• Build trusted relationships with DGs, DDGs, CIOs, CFOs, Municipal Managers, HODs, Boards, and SOE leadership.
• Position Nexio as a strategic advisor through a deep understanding of government digital transformation programmes.
• Identify, qualify, and close opportunities linked to public-sector initiatives: Digital Government Modernisation, Public-sector cybersecurity and POPIA compliance, GovCloud-aligned cloud migration, Municipal revenue enhancement systems, ERP and infrastructure modernisation for SOEs, Smart City and e-government platforms.
• Deliver revenue, margin, and pipeline targets through cross-sell and upsell motions.
• Manage complex government tender processes in accordance with: PFMA, MFMA, PPPFA, National Treasury Regulations, CSD compliance requirements.
• Navigate public sector RFP/RFQ/RFI processes, open bids, transversal contracts, and SITA procurement requirements.
• Ensure transparent, compliant sales practices aligned to PFMA, MFMA, POPIA, Cybercrimes Act, B-BBEE, and Public Service Regulations.
• Collaborate with legal and compliance teams to ensure accurate, risk-mitigated bid submissions.
• Build joint go-to-market strategies with OEMs, SIs, B-BBEE partners, and technology alliances relevant to government.
• Engage strategically with SITA, SALGA, COGTA, Provincial Treasuries, and sector-specific ICT forums.
• Represent Nexio at industry events such as GovTech, SALGA Conferences, SITA Summits, and Municipal ICT forums.
• Maintain accurate forecasting and CRM data aligned with government budget cycles (APPs, IDPs, Strategic Plans).
• Map National and Provincial budget allocations and procurement pipelines to influence opportunity development.
• Conduct Quarterly Business Reviews (QBRs) with key departments, municipalities, and SOEs.
• Ensure seamless delivery of complex ICT programmes within government environments.
• Support change-management, governance, and end-user adoption across public-sector projects.
• Manage escalations and ensure SLAs and KPIs meet government performance standards.

Requirements

• Deep knowledge of PFMA, MFMA, PPPFA, NT Regulations, POPIA, Cybercrimes Act.
• Strong experience with large ICT solution sales cycles.
• Tender management and SITA-related procurement proficiency.
• Strong negotiation, influencing, and executive communication capabilities.
• Analytical and financial acumen to interpret budgets, MTEF, and APPs.

Qualifications

Matric (required)

Degree in Business Administration, Public Administration, ICT, Marketing, or related field

Salary & Benefits

Not specified