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Cape Town City Centre: Senior Operations Consultant Sports Travel Rugby posted by RMV Solutions Recruitment

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Job Description

Senior Operations Consultant — Sports Travel Location: Cape Town Salary: R30k including benefits My client is in urgent need of a highly experienced Senior Operations Consultant to support complex sports travel programmes. This role requires a true “plug and play” professional who understands the operational demands of managing rugby group travel and can step in immediately to support bookings, logistics and client delivery. The successful candidate will be responsible for designing, quoting and managing inbound and outbound travel for sports groups, ensuring seamless coordination across suppliers, stakeholders and clients. You will manage reservations, costings, itineraries and operational logistics while ensuring deadlines are met and service delivery exceeds expectations. Key Responsibilities Design, quote and manage travel arrangements for rugby and sports groups Assess client needs, budgets and operational requirements Manage reservations, confirmations and supplier coordination Produce accurate costings, quotations and documentation Manage Tourplan files including loading, balancing and reconciliation Coordinate flights, accommodation, ground services and event logistics Maintain communication with clients, agents and stakeholders throughout the travel lifecycle Manage travel packs, itineraries, vouchers and rooming lists Handle client queries, complaints and operational challenges professionally Monitor payments, invoicing and financial reconciliation Ensure deadlines, service standards and operational policies are adhered to Minimum Requirements (Non-Negotiable) Senior-level travel operations experience Proven experience working with rugby groups or sports travel programmes Strong Tourplan experience Ability to work under pressure and manage complex group logistics Based in Cape Town and available to start ASAP Competencies Calm under pressure with strong problem-solving ability Excellent communication and coordination skills High attention to detail and operational accuracy Strong customer service mindset Proactive and solutions-driven approach This is a critical hire requiring someone who can hit the ground running with minimal ramp-up.

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How to Apply

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About Travel / tourism Jobs in Cape Town Region

The travel and tourism industry in the Cape Town region is a vibrant sector that attracts individuals from diverse backgrounds. Typically, this field offers exciting opportunities for those who are passionate about exploring new cultures, working with people from different nationalities, and experiencing the beauty of South Africa’s surroundings. Generally, this industry provides a dynamic work environment that fosters creativity, innovation, and collaboration.

When it comes to salaries in the travel and tourism sector in Cape Town, broad ranges can be expected depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may pay within the R30 000 – R50 000 per annum range, while more senior roles can command salaries ranging from R60 000 to R120 000 or more, although actual figures can vary widely. Commonly, professionals in this field with relevant experience and skills can expect to earn on the higher end of these ranges.

Common skills required for careers in travel and tourism include excellent communication and interpersonal skills, attention to detail, adaptability, problem-solving abilities, and a passion for customer service. Typically, knowledge of languages such as Afrikaans, isiXhosa, or English is an asset, as well as experience with hospitality management systems, social media platforms, and online booking tools.

The travel and tourism sector in Cape Town often employs individuals from various industries, including financial services, technology, manufacturing, and education. Commonly, companies in these sectors outsource their operations to external providers who specialize in catering to tourists and business travelers. Other types of organizations that commonly hire for travel and tourism roles include tour operators, accommodation providers, and event management companies.

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Career development opportunities are plentiful in the travel and tourism sector. Typically, individuals can progress from entry-level positions to senior management roles within a few years, assuming they demonstrate exceptional performance, leadership skills, and a commitment to ongoing learning and professional development. Generally, professionals who are willing to take on new challenges, adapt to changing market conditions, and build their networks can expect to advance their careers in this dynamic industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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