Strand: Internal Sales Team Lead (Building and Construction) posted by Helderberg Personnel

About the Role

As an Internal Sales Team Lead in our Building and Construction department, you will be responsible for leading and mentoring our sales team to deliver exceptional customer service and drive business growth. You will work closely with customers to select the correct tools and equipment, prepare quotes, hire contracts, and process returns. Your excellent communication skills and ability to resolve customer queries will ensure a positive experience for our clients.

Key Responsibilities

• Lead and mentor the team
• Assist customers with selecting the correct tools and equipment
• Prepare quotes, hire contracts and process returns
• Resolve customer queries and ensure excellent service
• Ensure accurate daily cash-ups and administration
• Work closely with the workshop and logistics team to keep equipment ready for hire

Requirements

• Experience in equipment hire, hardware, tools and technical retail
• Experience with construction tools, generators, compressors, access equipment, or landscaping equipment will be advantageous
• Previous team leadership or supervisory experience
• Good understanding of power tools or construction equipment
• Strong customer service and communication skills
• Comfortable working with computers and admin systems
• English and Afrikaans communication advantageous

Qualifications

No specific qualifications are required for this role.

Salary & Benefits

Salary range: [Please note that the original job description does not mention a salary, so I couldn’t include any information on this section.]