Job Description
About the Role
We are seeking an experienced Industrial Relations (IR) Officer to join our team in Cape Town City Centre on a 1-year fixed-term contract. The successful candidate will be responsible for providing expert advice and support on IR matters, ensuring compliance with South African labour laws and regulations.
Key Responsibilities
- Draft notices and chair hearings as required
- Interact with clients and employees to resolve disputes and provide guidance
- Attend CCMA and Council arbitrations and assist in the preparation of documents
- Provide administrative support, including filing and maintaining company policies and procedures
- Develop and implement IR protocols, operating procedures, and handbooks
- Ensure staff awareness of IR protocols and regulations, and provide access to relevant handbooks
- Collaborate with operations managers on disciplinary action, including document preparation and hearing attendance
- Support IR and operational managers on CCMA, Bargaining Councils, or Labour Court referrals
- Provide continuous revision, internal training, and updates on IR and recent case law
- Manage conflict between parties and employees, and assist in the induction of new staff on the code of conduct and IR protocols
Requirements
- Grade 12 / Matric or Equivalent Qualification
- Certificate, degree, diploma, or other relevant experience relating to HR, IR/ ER, SA Labour Legislation
- Excellent command of the English language, both written and spoken
Qualifications
- No qualifications mentioned in the original job description.
Salary & Benefits
No salary information is provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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