Job Description
About the Role
We are seeking a skilled Mobile Phone Repair Technician to join our team in Sandton. As a key member of our repair centre, you will be responsible for diagnosing and repairing a wide range of mobile devices, ensuring exceptional customer service, and maintaining high levels of quality and safety standards.
Key Responsibilities
- Diagnose hardware and software faults in mobile devices
- Repair or replace components such as screens, batteries, charging ports, cameras, and buttons
- Perform software troubleshooting, updates, and installations
- Conduct water damage assessments and repairs
- Test devices after repairs to ensure full functionality
- Maintain accurate records of repairs, parts used, and customer details
- Provide customers with repair quotes and timelines
- Advise customers on device care and maintenance
- Manage inventory of spare parts and tools
- Ensure compliance with safety and quality standards
Requirements
- Strong knowledge of smartphone hardware and software (Android & iOS)
- Ability to use repair tools and diagnostic equipment
- Problem-solving and analytical skills
- Attention to detail and precision
- Good communication and customer service skills
- Time management and ability to work under pressure
Qualifications
- High school diploma or equivalent
- Technical certification in mobile device repair (preferred but not always required)
- Relevant training in electronics or IT is advantageous
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in North Johannesburg
As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.
Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.
Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.
For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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