Job Description
About the Role
We are seeking a proactive and hands-on Front of House Duty Manager to join our management team at an established luxury safari lodge located within the Manyoni Private Game Reserve in KwaZulu-Natal. This is a live-in role suited for a professional who thrives in a remote lodge environment and can confidently oversee front-of-house operations while supporting overall lodge management.
Key Responsibilities
- Daily administrative duties including statistics, weekly orders, stock sheets, stock counts and record keeping
- Management of petty cash and guest invoicing at check-out
- Receiving deliveries and accurately capturing stock on the system
- Sourcing goods and supplies for the lodge as required
- Implementation of operational protocols issued by management
- Guest check-ins and welcome procedures
- Conducting room checks prior to guest arrivals
- Assisting the FOH team with meal setups and service to ensure smooth guest dining experiences
- Maintaining exceptional guest service standards at all times
- Overseeing housekeeping and food & beverage teams
- Working daily with the chefs on menu planning according to dietary requirements and ensuring menu variety with no repetition
- Overseeing general lodge maintenance, cleanliness of public areas and guest rooms
Requirements
Valid drivers license (essential)
Previous experience in a similar lodge-based FOH / Duty Manager role
Strong Microsoft Office skills (Excel proficiency essential)
Able to work independently, show initiative and perform well under pressure
First Aid Level 1 (preferred)
Qualifications
None mentioned.
Salary & Benefits
Salary: Up to R10,000 per month, depending on experience
Live-in accommodation provided
Meals while on duty
Groceries supplied for off-shift use
Compulsory provident fund
Gratuities
Work cycle: 3 weeks on / 1 week off
18 days annual leave per year
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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