Job Description
About the Role
We are looking for a senior sales leader to design, build, and lead a new central sales function. This role will initially oversee a telesales-driven team, converting inbound and channel-generated leads, and will progressively evolve into a digitally enabled customer acquisition engine.
Key Responsibilities
- Build and lead the central sales team, including telesales and digital sales roles
- Design and implement sales processes, scripts, quality standards, and KPIs
- Drive lead conversion from multiple channels: employer partnerships, market activations, QR campaigns, and digital platforms
- Ensure excellent customer support throughout the application journey
- Define and implement CRM, lead management, and workflow systems
- Establish performance metrics and incentive structures aligned with business goals
- Develop a roadmap to evolve from a telesales-heavy model to a digital-first, automated customer acquisition process
- Collaborate cross-functionally with Product, Marketing, Operations, and Analytics
Requirements
- 8+ years leading high-volume centralized sales operations, preferably in financial services, fintech, telecoms, or similar
- Proven experience building sales functions from scratch or leading major sales transformations
- Strong understanding of telesales operations, digital sales, CRM, and customer journey design
- Experience with performance-based remuneration and incentive structures
- Advantage: exposure to consumer credit, lending, regulated environments, or multi-channel acquisition campaigns
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not explicitly mentioned in the original description.
Salary & Benefits
Salary information not explicitly mentioned in the original description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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