Bryanston: Reservations Team Lead posted by Kendrick Recruitment

April 26, 2026 Jobs in Bryanston

Kendrick Recruitment

Gauteng

Other IT/Computer

Job Description

About the Role

Kendrick Recruitment is seeking a motivated and detail-oriented Reservations Team Lead for a luxury property group based in Bryanston. This role is ideal for an experienced hospitality professional who thrives in a fast-paced environment, has a passion for delivering seamless guest experiences, and possesses strong leadership skills.

Key Responsibilities

Lead and manage a small team within the Central Reservations Department
Oversee the entire reservations process via telephone, WhatsApp, email, online platforms, central reservation systems, referral networks, and social media
Promote sales, cross-sell, and upsell products within the portfolio
Manage reservation statuses and implement standard operating procedures (SOPs)
Oversee OTA management and maintain compliance with company policies
Train, support, and motivate team members to achieve high performance
Manage cancellations, modifications, and refund requests efficiently
Support the Reservations Manager with room availability, deposits, revenue and occupancy forecasts, and inventory management
Prepare expected arrival reports and manage communication with lodge operations teams
Ensure accurate and organised system records, correspondence, and files
Maintain high attention to detail, fast email turnaround, and effective inbox management
Foster professional, helpful interactions with colleagues, management, and industry partners
Be flexible in supporting other operational areas when required

Requirements

Minimum 6 years experience in a tourism/travel call centre or reservations department, preferably across multiple properties

Proven experience as a senior reservations consultant or Reservations Team Lead

Strong leadership and team management skills

Excellent verbal and written communication skills in English

Proficient in Microsoft Office; PMS knowledge (Nebula, eRes, OperaCloud, Apex) advantageous

Well-organised with excellent time management and problem-solving abilities

Dynamic, professional, self-starter with strong interpersonal skills

Valid RSA ID

Qualifications

No qualifications mentioned.

Salary & Benefits

Salary: R20,000 – R25,000 | Negotiable DOE

View Job South Africa: Ast Lodge Manager – Sj2655: Greater Kruger posted by HotelJobs

Benefits:

Competitive salary package, negotiable depending on experience
5% mandatory provident fund contribution
Medical aid as part of the total package

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

View Job Hazyview: Kitchen Manager - Luxury Lodge - Hazyview | Lb posted by HotelJobs

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process

Explore More Opportunities

Jobs in Bryanston

Jobs in Gauteng

Other IT/Computer Jobs

Kendrick Recruitment Jobs

Get Similar Job Alerts

Job Seeker Tip

Check your social media privacy settings and ensure public content is professional.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job Boksburg: Site Manager: High Speed Bottling (Plastic): 3 Month FTC Position posted by Isilumko Staffing

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Hillcrest: Financial Adviser posted by Liberty Standard Bank Group 2

Jobs in eThekwini April 28, 2026

Liberty Standard Bank Group 2 Sales

Are you looking to advance your career in a role with meaningful work? Do you want the stability of an…

View Job

Ladysmith: Toolmaker posted by Defy Appliances

Jobs in Emnambithi-Ladysmith April 28, 2026

Defy Appliances Engineering

KEY RESPONSIBILITIES Conduct planned maintenance on press and plastic mould tools Conduct planned maintenance schedules, Improve operational efficiency,...

View Job