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Cape Town City Centre: Head Of Engagement & Retention

Date 2025-01-19
Job Title Head Of Engagement & Retention
Employer
More Information
Salary
Category Marketing Advertising Pr
Location Cape Town Region
/ Cape Town City Centre

Job Summary

Key Objectives Boost customer retention and usage by developing innovative communication strategies aligned with business goals Advance the clients digital platforms, data management systems, and CRM technologies to ensure seamless integration with broader marketing efforts Identify and capitalize on revenue opportunities through well-crafted marketing campaigns and actionable customer insights Responsibilities Strategy Development and Execution: Create and implement an end-to-end member engagement strategy that aligns with key objectives, such as increasing profitability, driving revenue, and fostering customer growth Facilitate knowledge sharing and align local and global operations by incorporating best practices across markets Technology and Systems Management: Lead the adoption and optimization of digital marketing tools, CRM systems, and marketing automation technologies tailored to meet business needs Develop and maintain robust data infrastructure to enable scalable and personalized member communications Cross-Functional Collaboration: Collaborate with internal teams to ensure seamless integration of marketing systems and campaigns across multiple platforms Work closely with senior stakeholders and global specialists to align strategies and initiatives with overarching business objectives Desired Skills and Expertise Experience and Technical Expertise: At least 8 years of experience in digital marketing, CRM systems, and marketing automation with a proven history of improving customer retention and driving revenue growth Proficient in analyzing customer data to uncover trends and insights, using them to craft impactful marketing strategies Advanced knowledge of platforms such as Salesforce, Braze, HubSpot, Microsoft Dynamics, or similar tools Creative and Strategic Thinking: Demonstrated ability to lead the creation of compelling content and campaigns tailored for direct marketing channels, including email marketing, journey mapping, and engagement strategies A forward-thinking mindset with the ability to balance immediate results with long-term planning Project and People Management: Over 3 years in senior leadership roles, with experience guiding cross-functional teams to deliver successful outcomes

Head Of Engagement & Retention position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-01-19 in the Marketing Advertising Pr category

Click Go Apply to apply online!


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Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.

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Posted in Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area

Cape Town City Centre: Head Of Engagement & Retention

Date 2025-01-19
Job Title Head Of Engagement & Retention
Employer
More Information
Salary
Category Marketing Advertising Pr
Location Cape Town Region
/ Cape Town City Centre

Job Summary

Responsibilities Strategy Development and Execution: Create and implement an end-to-end member engagement strategy that aligns with key objectives, such as increasing profitability, driving revenue, and fostering customer growth Facilitate knowledge sharing and align local and global operations by incorporating best practices across markets Technology and Systems Management: Lead the adoption and optimization of digital marketing tools, CRM systems, and marketing automation technologies tailored to meet business needs Develop and maintain robust data infrastructure to enable scalable and personalized member communications Cross-Functional Collaboration: Collaborate with internal teams to ensure seamless integration of marketing systems and campaigns across multiple platforms Work closely with senior stakeholders and global specialists to align strategies and initiatives with overarching business objectives Desired Skills and Expertise Experience and Technical Expertise: At least 8 years of experience in digital marketing, CRM systems, and marketing automation with a proven history of improving customer retention and driving revenue growth Proficient in analyzing customer data to uncover trends and insights, using them to craft impactful marketing strategies Advanced knowledge of platforms such as Salesforce, Braze, HubSpot, Microsoft Dynamics, or similar tools Creative and Strategic Thinking: Demonstrated ability to lead the creation of compelling content and campaigns tailored for direct marketing channels, including email marketing, journey mapping, and engagement strategies A forward-thinking mindset with the ability to balance immediate results with long-term planning Project and People Management: Over 3 years in senior leadership roles, with experience guiding cross-functional teams to deliver successful outcomes

Head Of Engagement & Retention position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-01-19 in the Marketing Advertising Pr category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly for this position
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Posted in Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area

Cape Town City Centre: Head Of Engagement & Retention

Date 2025-01-18
Job Title Head Of Engagement & Retention
Employer
More Information
Salary
Category Marketing Advertising Pr
Location Cape Town Region
/ Cape Town City Centre

Job Summary

Key Goals Develop creative communication approaches to improve customer retention and increase platform usage, aligning with organizational objectives Enhance the clients digital systems, data platforms, and CRM capabilities to ensure smooth integration with overall marketing strategies Identify and seize revenue-generating opportunities through targeted campaigns and actionable insights derived from customer data Primary Responsibilities Strategic Planning and Implementation: Design and execute a comprehensive member engagement plan that prioritizes profitability, revenue expansion, and customer growth Promote the adoption of best practices across local and global operations, ensuring consistency and efficiency Digital Tools and System Optimization: Drive the implementation and refinement of digital marketing tools, CRM systems, and marketing automation platforms to meet the organizations needs Build a scalable and efficient data ecosystem that supports personalized, high-impact member communications Team Collaboration and Coordination: Partner with internal teams to align marketing campaigns and technology systems seamlessly across various channels Collaborate with senior leaders and global experts to ensure strategic goals are achieved and aligned across all initiatives Skills and Experience Professional Expertise and Technical Skills: A minimum of 8 years experience in digital marketing, CRM management, and marketing automation with a strong track record of increasing customer retention and driving revenue Proficiency in extracting actionable insights from customer data and translating them into impactful marketing strategies Hands-on experience with platforms like Salesforce, Braze, HubSpot, Microsoft Dynamics, or equivalent tools Strategic and Creative Capabilities: Proven success in creating compelling campaigns and content for direct communication channels, including email marketing, customer journey mapping, and engagement programs A strategic mindset with the ability to integrate immediate results with long-term planning goals Leadership and Organizational Abilities: Over 3 years in a senior leadership capacity, successfully managing cross-functional teams to achieve high-impact outcomes

Head Of Engagement & Retention position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-01-18 in the Marketing Advertising Pr category

Click Go Apply to apply online!


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Posted in Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area