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Akasia: Call Centre Operator (Logistics) posted by Profession Hub

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Job Description

About the Role

Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia, working as part of a 24/7/365 call centre.

Key Responsibilities

  • Breakdowns: Drivers will lock calls for any breakdowns or mechanical problems on the truck or trailer with the call centre.
  • Capturing loads on system: The Call Centre Operator will be responsible to capture the client from, client to, departure time, load mass and departing kilometres of each truck loading at a client.
  • Journey management, including sleep plans: Inform the Fleet Controller of any driver deviations from designated routes, delays or alike. Ensure that drivers follow designated sleep plans and inform Fleet Controller of any deviations.
  • Issuing and Management of Pool Vehicle: Managing the request and booking of pool vehicles. Conducting pre- and post-trip inspections and report any damages or alike to Technical Manager.

Requirements

  • Gr 12 or equivalent (required)
  • Diploma or similar in Logistics or Transport Management (advantage but not essential)
  • 2-3 years experience in similar position within the logistics & transport industry
  • English (must), Afrikaans (desired) and other official language (advantage)
  • Willing to work shifts (including weekends)

Qualifications

None mentioned.

Salary & Benefits

Salary details not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Trucking/Transport Jobs in Gauteng

The trucking and transport industry in Gauteng, South Africa is a vital component of the country’s logistics sector, playing a crucial role in the movement of goods across the region. Typically, this field experiences steady demand due to the growth of e-commerce and the increasing importance of supply chain management. As a result, job opportunities for truck drivers, transport managers, and other industry professionals are generally available.

In terms of salary, it’s common for trucking and transport roles in Gauteng to fall within a broad range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, and the specific sector in which the role is employed. It’s worth noting that salaries can vary significantly depending on these variables, and actual figures may differ from these general estimates.

Common skills for trucking and transport roles in Gauteng typically include a valid driver’s license, physical fitness, excellent communication skills, and strong problem-solving abilities. Other key skills often required include experience with fleet management software, knowledge of logistics regulations, and the ability to work effectively in a team environment. Typically, candidates with relevant industry certifications or training will have an advantage when applying for these roles.

Trucking and transport professionals in Gauteng can be found working across various industries, including financial services sector, technology industry, manufacturing sector, and agriculture. Many companies in these sectors rely on experienced truck drivers and logistics specialists to manage their supply chains and ensure timely delivery of goods.

For those interested in pursuing a career in trucking or transport, there are generally good opportunities for advancement and professional development. Experienced professionals can move into roles such as fleet manager, logistics coordinator, or even start their own transportation companies. Additionally, many industry associations offer training and certification programs to help individuals develop the skills needed to succeed in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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