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Alberton: Front Line Medical Receptionist

Job Description

About the Role

Join our dynamic team at Diagnostic Radiological Services Inc in Alberton as a Front Line Medical Receptionist. As part of our fast-paced and supportive environment, you will play a vital role in delivering exceptional patient care and making a real impact on our patients’ experiences.

Key Responsibilities

  • Acknowledge all patients with warmth and friendliness, showing empathy where needed
  • Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
  • Check medical aid benefits
  • Do quotes for all exams and take co-payments/short payments by medical aids
  • Ensure you understand and follow the protocol for emergency patients, ensure terms and conditions are signed
  • Book patients for CT & MRI scans and provide prep info for CT & MRI exams
  • Obtain Authorization for all examinations
  • Process payments for all private patients, walk-in or in-hospital patients, allocate payments to correct invoices
  • Obtain and scan in all relevant WCA documents for workplace injuries/diseases
  • Scan and attach all relevant documents to the correct patient profile
  • Resolving telephonic enquiries
  • Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and affective workflow between all departments
  • Participate in monthly staff meetings /small group meetings and make suggestions for improvement

Requirements

  • Grade 12 Intermediate Word, Excel, Outlook
  • 2 – 3 years experience in a professional high-pressure environment
  • Knowledge of medical aid and PMB rules will be beneficial
  • Knowledge of the POPI Act regulations for healthcare will be beneficial
  • Own reliable transport (non-negotiable)

Salary & Benefits

Competitive salary package and benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Ekurhuleni

The administrative, clerical, and secretarial profession is a vital backbone to the functioning of various industries in Ekurhuleni, South Africa. Typically, these roles are found across different sectors, including finance, technology, manufacturing, and public sector organisations. The demand for skilled administrative professionals remains steady, driven by the need for efficient management and administration of day-to-day operations.

Generally, administrative assistants can expect to earn a salary range of R15 000 to R30 000 per annum, with variations depending on factors such as level of experience, company size, and industry sector. It’s essential to note that salaries can fluctuate widely, and actual figures may differ significantly from these broad estimates. Experience, qualifications, and industry-specific requirements often influence salary ranges.

Common skills required for administrative roles in Ekurhuleni include proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), experience with computer software applications such as HR management systems or accounting packages, excellent communication and interpersonal skills, strong organisational and time management abilities, attention to detail, and basic bookkeeping and accounting skills. Other valuable skills may include data entry, customer service, and analytical skills.

Administrative professionals are in high demand across various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. These roles offer opportunities for growth and development within the organisation, as well as transferable skills that can be applied to other sectors or industries.

Career progression paths for administrative assistants typically involve taking on more responsibilities, developing additional skills, and progressing to higher-level roles such as team leader or supervisor. Opportunities for professional development may include attending workshops, training sessions, or pursuing further education in related fields. With experience and the right skills, administrative professionals can transition into leadership positions or pursue careers in human resources, project management, or other related fields.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Alberton, Jobs in East Rand, Jobs in Ekurhuleni

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