Job Description
About the Role
Our client, a leading provider of vascular and medical services in Bloemfontein, is seeking a professional and organized Medical Receptionist / Administrator to join their team. The successful candidate will serve as the first point of contact for patients, ensuring a welcoming environment while efficiently managing administrative and reception duties.
Key Responsibilities
- Answer and manage incoming phone calls in a professional and courteous manner
- Schedule and manage consultations for medical practitioners
- Prepare and manage patient consent forms
- Maintain a fully paperless practice , ensuring all patient records are accurately managed digitally
- Assist patients with queries regarding appointments, treatments, and services
- Create and manage patient files on the Cloud and VeriClaim systems (training will be provided)
- Send out confirmations and pre-consultation questionnaires to patients
- Arrange patient admissions, including confirmation with patients and communication with hospitals
- Open new patient folders and ensure accurate record-keeping
- Upload patient information into the system
- Perform daily and monthly billing tasks accurately and on time
- Manage authorisations for medical aid claims
- Respond to queries from medical aid providers and ensure smooth resolution
Requirements
- Matric
- Proven experience as a medical receptionist, medical administrator, or front-desk officer in a healthcare environment
- Proficiency in computer systems , including MS Office and VeriClaim
- Relevant tertiary qualification in Office Administration, Medical Administration, or Healthcare Management (advantageous)
- Knowledge of billing, appointments scheduling, and clinic administration procedures (advantageous)
Qualifications
- Formal education/certifications: None mentioned
Salary & Benefits
- R15 000 per month
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Mangaung
When it comes to Admin / clerical / secretarial positions in Mangaung, South Africa, the job market is generally stable with a steady demand for skilled professionals. Typically, these roles are found across various industries, including financial services sector, technology industry, and manufacturing sector, where administrative support is essential.
Generally, salaries for Admin / clerical / secretarial positions vary depending on factors such as experience, company size, and industry sector. While it’s difficult to pinpoint exact salary ranges without knowing the specific requirements of a job posting, common broad ranges can be expected. For instance, junior administrative assistants may earn around R15 000 – R25 000 per month, while experienced professionals in larger companies or with specialized skills can earn upwards of R40 000 – R60 000 per month. However, it’s essential to note that salaries can fluctuate based on various factors and should be discussed directly with potential employers.
Common skills required for Admin / clerical / secretarial roles typically include proficiency in Microsoft Office software (especially Word, Excel, and PowerPoint), excellent communication and interpersonal skills, attention to detail, organisational abilities, and basic computer literacy. Many companies also require administrative assistants to have a strong understanding of record-keeping systems, budgeting, and customer service.
Administrative support is often found across various industries, with financial services sector, technology industry, and manufacturing sector being common sectors that employ these roles. Within the financial services sector, many banks and insurance companies hire administrative staff to provide support to their operations. In the technology industry, companies often require administrative assistants to manage their day-to-day operations, including tasks such as data entry, phone management, and general administration.
For those interested in pursuing a career in Admin / clerical / secretarial roles, opportunities for career development exist within many industries. Many companies offer training programs or mentorship schemes to help employees develop new skills and advance in their careers. With experience and the right skills, administrative assistants can move into senior roles, become office managers, or even transition into related fields such as project management or human resources.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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