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Bloemfontein: Store Supervisor posted by Multiform Human Development

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Job Description

About the Role

We are seeking a dynamic and experienced Store Supervisor to oversee the operations of our store within a well-known family entertainment establishment. The ideal candidate will have a proven track record in store management, exceptional leadership skills, and a passion for providing excellent customer service.

Key Responsibilities

  • Manage all aspects of the store, including staff management, inventory control, and customer service.
  • Hire, train, and supervise store staff to ensure a high level of customer service and operational excellence.
  • Develop and implement strategies to achieve revenue goals and drive profitability.
  • Monitor and analyze store performance, inventory levels, and customer feedback to make data-driven decisions.
  • Ensure compliance with company policies, procedures, and safety regulations.
  • Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Requirements

  • A minimum of ten (10) years’ experience in retail management, preferably in a family entertainment or similar setting.
  • Strong leadership and interpersonal skills, with the ability to motivate and coach a team.
  • Excellent communication and problem-solving abilities.
  • Knowledge of inventory management, merchandising, and sales techniques.
  • Familiarity with POS systems and basic accounting principles.

Qualifications

No formal education or certifications are required for this role.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in Mangaung

The retail and wholesale sectors are essential components of Mangaung’s economy, offering a wide range of job opportunities for those looking to enter the workforce. Typically, these roles involve working in a fast-paced environment, interacting with customers, and managing inventory and stock levels. Generally, this sector is characterized by its dynamic nature, requiring employees to be adaptable and flexible.

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In terms of salary expectations, retail and wholesale positions often fall within broad ranges, depending on factors such as experience, company size, and industry sector. For example, entry-level roles may start around R10 000 – R20 000 per annum, while more senior positions can range from R50 000 – R100 000 per year or more, depending on the individual’s skills and qualifications. However, it is essential to note that salaries can vary significantly within these ranges, and actual figures may differ based on specific circumstances.

Common skills required for retail and wholesale roles include excellent customer service skills, strong communication and interpersonal abilities, basic math and stock management skills, and a willingness to work in a fast-paced environment. Other valuable skills include inventory management, visual merchandising, and basic IT skills. In some cases, experience with point-of-sale systems or knowledge of supply chain management may also be beneficial.

The retail and wholesale sectors are often found within various industries, including manufacturing, agriculture, and services. Financial services sector companies, for instance, may require staff to manage cash handling duties, while technology industry businesses might necessitate employees with basic IT skills. In the manufacturing sector, roles such as stock control or logistics management become essential.

For those interested in career development, retail and wholesale roles can provide an excellent foundation for progression into more senior positions or specialized fields like supply chain management or merchandising. Opportunities for advancement may arise through training programs, mentorship initiatives, or by taking on additional responsibilities within the company. With experience and the right skills, individuals can move up the career ladder, exploring new opportunities in related industries or sectors.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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