Job Description
About the Role
We are seeking a motivated and outgoing Senior Front of House Manager to lead our hospitality team in Bryanston. This executive-level role oversees the entire customer-facing operation, ensuring smooth service, guest satisfaction, and profitable business administration.
Key Responsibilities
- Manage all front-of-house operations and service standards
- Lead and train FOH staff, ensuring professionalism and adherence to company policies
- Maintain high guest satisfaction and resolve complaints efficiently
- Conduct regular checks for maintenance, cleanliness, and operational standards
- Oversee cash handling, reporting, and administrative duties
- Implement health and safety protocols and compliance with regulations
- Contribute to profitability through effective asset and staff management
- Support marketing campaigns and community engagement to raise brand awareness
- Discipline staff when necessary and ensure accountability
- Provide ongoing training and mentorship to staff
Requirements
Minimum 5 years of hospitality management experience
Strong judgment and problem-solving skills
Excellent interpersonal and communication skills (verbal and written)
Flexibility with working hours (evenings, weekends, holidays)
Attention to detail and client-service orientation
Fully computer literate
Valid driver’s license and own reliable transport
Qualifications
No specific qualifications mentioned in the original job description.
Salary & Benefits
R25 000 – R28 000 per annum
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in North Johannesburg
The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.
In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.
The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.
Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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