Bryanston: Medical Receptionist

Medical Receptionist – Specialist Hearing Healthcare Practice Location: Bryanston, Gauteng Working Hours: Monday – Friday | 08:00 – 16:30 Start Date: As soon as possible Salary: Market Related About the Opportunity Medical Resources Group is recruiting on behalf of our client, a well-established specialist hearing healthcare practice in Bryanston , for a professional and compassionate Medical Receptionist . This role is ideally suited to a candidate with experience in a medical practice environment , who is highly organised, patient-focused, and comfortable working with patients requiring ongoing care and support. The successful candidate will play a key role in managing front-office operations, patient interactions, and medical administration in a structured and patient-centred environment. Key Responsibilities Manage patient bookings and diary coordination Welcome and assist patients in a professional and compassionate manner Handle incoming calls and patient enquiries Manage patient accounts, billing, and medical aid queries Assist with medical aid authorisations and follow-ups Perform general administrative and reception duties Maintain accurate patient records and filing systems Provide exceptional patient care, particularly in a sensitive healthcare setting Minimum Requirements Matric / Grade 12 (Essential) Minimum 3 years’ experience in a medical reception or healthcare administration role Experience with medical billing and medical aid processes Strong computer literacy ( MS Word, Excel, Outlook ) Experience with Syspro (Advantageous) Fully bilingual (Afrikaans and English) Valid driver’s license and own reliable transport Clear criminal record (background checks will be conducted) Key Competencies Strong patient care and service orientation Excellent communication and interpersonal skills High attention to detail and accuracy Compassionate and patient-centred approach Ability to work in a structured, professional environment Able to manage a busy front desk efficiently Remuneration & Benefits Market-related salary Provident Fund: 12% employer contribution (includes risk cover benefits) Medical Aid Contribution: Partial contribution Quarterly performance bonuses 15 days annual leave Additional closure period over the December holiday period (not deducted from leave) Additional Information Training will be provided at Head Office (Pretoria) for approximately 2 weeks The role requires a strong focus on patient care, particularly in a specialised healthcare environment How to Apply Please email your CV and supporting documents to