Camps Bay: Group Sales Coordinator

About the Role

We are seeking a highly organized and detail-oriented Group Sales Coordinator to join our team at Camps Bay. As a key ambassador of our company, you will be responsible for ensuring that all sales administrative support functions are executed with precision and professionalism. You will play a crucial role in promoting harmonious relationships with suppliers, other departments, and international sales managers, while maintaining clear and prompt communication between all parties.

Key Responsibilities

• Act as a group ambassador by living company mission and values
• Ensure that the Sales administrative support function is executed
• Promote a strong bond with suppliers
• Maintain harmonious relationships exist with other departments, suppliers and international sales managers
• Manage, issue and store collateral, gifting and promotional packs
• Coordinate site-inspections, by actioning and confirming all related details, updating and sending out a weekly site-inspection forecast and at time conducting the actual site inspection;
• All in accordance with Sales department procedures.
• Responsible for the management and upkeep of the Hotel database contacts.
• Responsible for managing the diary of the Sales Manager, ensure that the diaries of all the sales team are updated with internal communications, and where appropriate check and action Sales Managers e-mails.
• Assist with booking travel arrangements for the Sales Team
• Liaise with tour operators to ensure accuracy of brochure information and communicating such information to clients.
• Ensure that STO contracts are issued to key clients according to company standard and to update Sales Opera with the specific rates issued.
• Ensure that the Online Image Gallery is updated for Operator Tour Agents websites, send links and collateral as requested to clients when required.
• Responsible for the collating checking and distribution of Incentive and Agency Statistics.
• Responsible for the drafting of Incentive Agreements, Value Add Agreements and Brochure Agreements in accordance with company directives and policies
• Responsible for Tradeshow planning including arranging Pre and Post stay offers for Agents, confirming stand set ups and graphics, setting up appointment schedules, logistically arrangements and follow ups.

Requirements

• Grade 12 Diploma in Hotel Management or Sales and Marketing would be advantageous
• At least 3 years hotel experience in a reservations or guest interfacing role; or 3 years administrative experience.
• Previous work experience within a tour operator role advantageous

Qualifications

• Completed Grade 12 Diploma (if applicable)

Salary & Benefits

Salary details will be provided upon interview.