Cape Town: Area Manager posted by Craven Cottage CC

About the Role

As an Area Manager at Craven Cottage CC, you will be responsible for overseeing the day-to-day operations of our restaurants in your assigned area. You will ensure the execution of correct operational procedures, stay tuned to emerging trends that affect the business, and demonstrate ownership and accountability by consistently improving restaurant operating standards.

Key Responsibilities

• Oversee the smooth day-to-day running of the restaurants in your assigned area
• Ensure execution of correct operational procedures at all restaurants
• Stay tuned in with emerging trends that will affect the business
• Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action
• Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants
• Perform routine inspections of the restaurants in order to measure compliance with operation standards
• Liaise regularly with the internal audit teams, to ensure restaurants are consistently achieving good audit scores, and take corrective action when audit results decline
• Ensure strict compliance with all occupational health and safety regulations and any other applicable local legislation at the restaurant level

Requirements

• Grade 12
• A formal hospitality qualification will be an advantage
• Significant prior management (3-8+ years) in sit-down restaurants
• POS systems, inventory software, basic financial reporting
• Strong communication, organization, problem-solving, detail-oriented, calm under pressure, entrepreneurial mindset

Qualifications

• Formal education/certifications: None mentioned

Salary & Benefits

• Salary information not specified

Monthly Tasks

• The following tasks need to be completed for each of your restaurants on a monthly basis:
• Safe Audit (including Petty cash)
• Maintenance walk through
• Waste analysis
• Variance analysis
• Manage the P&L projections and expenditure according to the company’s financial

Leadership

• Submit daily, weekly and monthly & other required reports on a timely basis
• Provide leadership, coaching & strategic direction to restaurant management teams
• Manage, monitor & assist employee relations in line with company policies & procedures
• Ensure store labour is managed efficiently to meet service standards & cost
• Ensure Restaurant employees and management are engaged & that morale is high
• Ensure training & retraining of applicable employees in line with succession management & planning guidelines

Store Visits

• Required to work any shift that meets the need of the restaurant, should the restaurant trade be busier at night you will be required to spend time in that restaurant at night.
• You will need to visit each of your restaurants each month, preferably planning your visits to cover different trading times.
• Performs additional responsibilities, as per operational needs and Management request.