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Cape Town City Centre: Controller

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Job Description

This role supports the Product Support team and technicians by ensuring best management practices are followed. Key responsibilities include: Meeting performance criteria Achieving service delivery objectives. Following procedures and promoting a customer-focused service. Implementing and maintaining actions aligned with the company’s strategic vision. Schedule, plan, and communicate the technicians service activity to relevant staff member(s) and customers. Assigning of technicians to attend to services, breakdowns, engineering, spray booths, and booking of all jobs on mobile tech. Following up on all WIP jobs in progress, daily Follow up daily on all work-in-progress (WIP) jobs. Handle customer calls, complaints, and queries, ensuring they are addressed and communicated back to customers. Plan and arrange for machines to be brought to the workshop, assign technicians, and oversee the process until the machine is delivered. Coordinate with internal customers, as well as the New and Used Sales and Rental departments. Compile a monthly sustainability report. Invoice completed jobs within three working days, ensuring jobs are opened and closed according to company standards, with accuracy and timeliness. Submitting of tax invoices and job cards to customers for chargeable & maintenance work Preparing quotations, submitting, following up with the customers, and submitting to Product Support to follow up on order numbers. Must-have requirements: Grade 12 / Matric 3 years relevant experience. A National Diploma in Business Management is an advantage. Advanced/expert computer literacy in MS Outlook, Word, and Excel. Minimum of 3 years working experience working closely with technicians within the automotive industry or material handling or logistics industry or similar. Maintaining and updating information on the database. Excellent communication skills.

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How to Apply

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About Engineering Jobs in Cape Town Region

In the Cape Town region, South Africa, the engineering job market is generally thriving, with a strong demand for skilled professionals across various industries. The field of engineering is in high demand due to the country’s growing infrastructure development and manufacturing sectors. Typically, engineering jobs in this region require a combination of technical expertise, problem-solving skills, and excellent communication abilities.

When it comes to salary expectations, it’s common to expect broad ranges depending on factors like experience, company size, and industry sector. For example, engineers with 0-5 years of experience can typically expect salaries ranging from R400 000 to R700 000 per annum, while those with 10+ years of experience may earn between R800 000 and R1 500 000 per year. However, these figures are general estimates and may vary widely depending on individual circumstances.

Common skills for engineering roles in the Cape Town region include proficiency in CAD software, programming languages like Python or Java, and strong analytical and problem-solving skills. Many employers also place a high value on collaboration and teamwork, as well as excellent communication and leadership abilities. Other valuable skills include project management, data analysis, and adaptability to new technologies.

The engineering industry is diverse and encompasses various sectors, including technology, manufacturing, financial services, and infrastructure development. These industries often require engineers with specialized knowledge, such as mechanical, electrical, or civil engineering expertise. The demand for skilled engineers is high across these sectors, making it an attractive career path for those interested in technical work.

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In terms of career progression, engineers can expect opportunities to move into senior roles, lead projects, and take on management positions. Many also pursue further education and training, such as a Master’s degree or certification in a specific field, to advance their careers and stay up-to-date with industry developments.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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