Job Description
About the Role
We are seeking a highly organized and experienced Front of House/PA to Medical Specialist to join our team in Cape Town City Centre. As the first point of contact for patients, you will be responsible for managing their enquiries, booking appointments, and providing exceptional customer service.
Key Responsibilities
- Manage all patient enquiries via telephone, WhatsApp, email, social media, and online platforms, ensuring responses within prescribed timeframes.
- Book travel, manage personal errands, organise family appointments
- Liaise with suppliers, brands, and partners
- Prepare confidential documents and assist with presentations or academic work
- Administrative & Sales Duties:
- Manage patient file accuracy, digital data capture, and POPIA compliance
- Support product sales at front desk, explaining skincare/treatment benefits confidently
- Maintain front-desk inventory of skincare, implants
- Patient admin, consent forms, pre-op and post op information
- Billing for the Plastic Surgery Practice
- Work with Medical Aids, Debtors & Creditors
Requirements
- Matric
- Additional education advantageous (not essential)
- Prior relevant experience advantageous (not essential)
- Well spoken in Afrikaans and English
- Computer literate with the ability and initiative to learn new programmes where necessary
- Competent with managing social media
- Mature personality and professional approach to customers
- Own vehicle and transport essential
- Strong administration experience
- Ability to multi-task and manage invoicing
Qualifications
- None specified
Salary & Benefits
- R18000 plus commission on product sales, negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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