Luxury Sales Consultant
Posted on 2025-03-21
| Category | Sales |
|---|---|
| Location | Cape Town Region / Cape Town City Centre |
Job Summary
Responsibilities:
Customer Relationship Management Provide a personalized, high-touch service to each customer, cultivating relationships and building customer loyalty. Anticipate client needs and preferences to offer tailored advice and recommendations. Maintain and expand a portfolio of VIP clients through excellent communication, service, and follow-up. Sales & Product Knowledge Achieve and exceed sales targets by promoting and selling luxury goods, including high-end fashion, watches, jewellery, and accessories. Stay up-to-date on the latest trends, product launches, and the history behind the luxury brands represented. Provide expert product knowledge to customers, offering in-depth information on the quality, design, and heritage of products. In-Store Presentation Ensure that the store is visually appealing, with merchandise displayed to reflect the brand’s image and standards. Assist with inventory management, stock replenishment, and keeping the sales floor organized and tidy. Client Events & Marketing Participate in exclusive events, product launches, and promotional activities to build brand awareness and attract new clients. Represent the brand at local and international luxury events, maintaining the brand’s reputation and prestige. Team Collaboration & Training Collaborate with colleagues to ensure a smooth customer experience and share sales strategies and best practices. Participate in training and development programs to continuously improve sales and customer service skills. Key Skills & Qualifications: Experience : Previous experience in luxury retail, high-end fashion, or fine jewellery sales is highly preferred. Alternatively, experience in premium sales environments (e.g., fine dining, luxury hospitality) can be considered. Product Knowledge : Strong understanding of luxury products and brands, with a genuine passion for the industry. Sales Expertise : Proven ability to meet and exceed sales targets through exceptional customer service and relationship building. Communication Skills : Strong interpersonal and communication skills, with the ability to engage with a diverse and discerning clientele. Presentation : A polished, professional appearance with a keen sense of style and attention to detail. Customer Focused : Ability to listen to clients and provide personalized recommendations based on their needs and preferences. Fluency in Multiple Languages (optional): Fluency in additional languages is a plus, particularly for international clientele. Personal Attributes: Confidence & Discretion : Ability to handle high-profile clients with discretion and professionalism. Driven & Motivated : Self-motivated to exceed sales targets and deliver outstanding service. Luxury Passion : A genuine passion for luxury products and delivering an unforgettable experience to customers. Working Conditions: Working Hours : Flexible schedule, with weekend and evening shifts required as necessary to meet customer demand. Location : Various luxury retail outlets across the UK, with occasional travel to other locations for special events or training. If you have a passion for luxury, an impeccable sense of style, and a desire to work with discerning clients, this is an exciting opportunity to join a world-class team in the luxury retail industry.
Luxury Sales Consultant position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-03-21 in the Sales category
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