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Cape Town City Centre: Quality Management Administrator

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Job Description

About the Role

We are seeking a highly organized and detail-focused Quality Management Administrator to join our dynamic team in Cape Town City Centre. As a key member of the Donor Request & Quality Management team, you will provide essential administrative support to ensure the smooth operation of our quality management processes. If you are passionate about delivering exceptional administrative services while contributing to a life-changing mission, we encourage you to apply.

Key Responsibilities

  • Provide essential administrative support to the Donor Request & Quality Management team
  • Organize meetings, manage calendars, and coordinate appointments for the team
  • Handle travel arrangements, bookings, and process expense claims
  • Maintain documentation and team records in internal systems
  • Prepare meeting materials, presentations, and standard reports
  • Assist with logistical coordination and administrative tasks
  • Act as the primary point of contact for internal stakeholders
  • Ensure effective communication within the team and follow-up on action items
  • Support smooth workflow and timely processing of administrative requests

Requirements

  • Completed vocational training or comparable qualification in administration, office management, or a related field
  • At least 23 years of relevant professional experience in an administrative or assistant role, ideally within structured or quality-driven environments such as healthcare, NGO, or corporate operations
  • Familiarity with compliance and POPIA (Protection of Personal Information Act)
  • Experience with Confluence or similar documentation/collaboration tools (e.g., SharePoint, Notion)

Qualifications

  • Bachelor’s degree or comparable qualification in a related field

Salary & Benefits

[Salary range mentioned in original]

Note: I did not include the salary details as they were not provided in the original job description. If you have the actual salary information, please let me know and I will be happy to add it.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

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Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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