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Cape Town City Centre: Quality Management Administrator

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Job Description

About the Role

We are seeking an experienced Quality Management Administrator to provide high-quality administrative support to our Donor Request & Quality Management team in Cape Town City Centre. As the primary point of contact for internal stakeholders, you will play a vital role in ensuring effective communication within the team and supporting smooth workflow.

Key Responsibilities

  • Provide essential administrative support to the Donor Request & Quality Management team
  • Organize meetings, manage calendars, and coordinate appointments for the team
  • Handle travel arrangements, bookings, and process expense claims
  • Maintain documentation and team records in internal systems
  • Prepare meeting materials, presentations, and standard reports
  • Assist with logistical coordination and administrative tasks
  • Act as the primary point of contact for internal stakeholders
  • Ensure effective communication within the team and follow-up on action items
  • Support smooth workflow and timely processing of administrative requests

Requirements

  • Completed vocational training or comparable qualification in administration, office management, or a related field
  • At least 23 years of relevant professional experience in an administrative or assistant role, ideally within structured or quality-driven environments such as healthcare, NGO, or corporate operations
  • Familiarity with compliance and POPIA (Protection of Personal Information Act)
  • Experience with Confluence or similar documentation/collaboration tools (e.g., SharePoint, Notion)

Qualifications

  • None mentioned

Salary & Benefits

  • No information provided

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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