Cape Town City Centre: Relationship Manager

Operations: Support the Business Consultants with Partner queries relating to processes, or the status of their clients transactions Assist with the Partner month end administration Keep CRM up to date by: Update notes accurately on interactions with Partners Maintain and proactively update contact information Perform ongoing remediations to ensure data integrity Log meetings held with Partners and notes regarding what was discussed in the meetingsAssist with partner event planning and marketing material for BC meetings or events Build a comprehensive knowledge of FX sales, systems and processes Client Relationship Management: Regularly visit our partners for training, process updates and relationship management Proactively set up meetings with partners as per the quarterly requirements. Attend meetings with Business Consultants to build good relationships with key partners Maintain a good working relationship with support teams across the business to ensure that the client is offered the best possible service Assist with booking meetings with existing Partners where Business Consultants need to attend a meeting with the Partnerships Consultant. Training and follow ups to ensure that all Partners are making use of all our value added services and products. Skills & Requirements: Adhering to good practice, ethical principles and values Ambitious self-starter who will be able to deliver results Takes ownership of learning and development Determined, positive attitude that will rub off on your colleagues and business prospects Superior relationship building skills Excellent oral and written communication skills are crucial Excellent time management skills and ability to prioritise and multi-task in a fast paced environment Supportive of change initiatives and able to adapt to new information or processes Bilingual in English and Afrikaans would be advantageous Qualifications: Minimum qualification Matric & degree A relevant business qualification would be helpful FAIS compliant qualification, or willing to work towards obtaining FAIS compliance Experience: Sales experience in the Wealth industry would be advantageous An understanding of the Wealth and Asset Management industry would be advantageous Entrepreneurial experience would be advantageous