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Cape Town City Centre: Senior Fulfilment Supervisor

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Job Description

About the Role

Our client is a well-established manufacturer and distributor known for its commitment to quality, customer satisfaction, and operational efficiency. Based in Paarden Eiland, this company offers a dynamic environment where leadership, discipline, and innovation are valued. As the Senior Fulfilment Supervisor, you’ll oversee the day-to-day operations of the fulfilment centre, ensuring that orders are picked, packed, and dispatched with 100% accuracy and efficiency.

Key Responsibilities

  • Supervise Fulfilment Clerks and Pickers/Packers to ensure SLA compliance.
  • Oversee picking and packing across Retail, Digital, and Wholesale channels.
  • Reallocate resources to meet daily operational demands.
  • Ensure that gift wrapping and customer requests are fulfilled accurately.
  • Monitor individual performance and drive productivity.
  • Collaborate with Dispatch and Receiving teams to avoid bottlenecks.
  • Recommend layout and process improvements to enhance efficiency.
  • Assist with scheduling during peak periods (e.g., Black Friday and December).
  • Ensure that fulfilment areas meet world-class standards of organisation.

Requirements

  • 35 years experience in warehousing or fulfilment.
  • Matric / Grade 12 (Diploma in Supply Chain, Logistics, or Business preferred).
  • Strong leadership and team management skills.
  • Intermediate to advanced computer literacy (Excel, PowerPoint, and ERP systems).
  • Excellent communication, coaching, and mentoring abilities.
  • Results-focused, adaptable, and able to lead under pressure.
  • Valid RSA drivers license.

Qualifications

Matric / Grade 12 (Diploma in Supply Chain, Logistics, or Business preferred).

Salary & Benefits

No information provided.

How to Apply

Apply now! For more exciting Supply Chain / Retail / Planning / Analytics opportunities.

About Transport / logistics / warehouse Jobs in Cape Town Region

The transport, logistics, and warehouse sector in the Cape Town region is an essential component of South Africa’s economy, with a growing demand for skilled professionals to manage the movement of goods and supplies. Typically, this industry experiences steady growth due to the expansion of international trade and e-commerce, as well as increasing domestic consumer spending. As a result, job opportunities in this sector are generally plentiful, particularly in areas such as supply chain management, transportation coordination, and warehouse operations.

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When it comes to salary expectations, broad ranges can be expected across various roles in the transport, logistics, and warehouse industry. Typically, salaries vary depending on factors like experience, company size, and industry sector. For example, entry-level positions may fall within a range of R30 000 – R50 000 per annum, while senior management or specialist roles can command higher salaries, often ranging from R80 000 – R150 000 per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.

Common skills required for roles in the transport, logistics, and warehouse industry include strong organisational and communication skills, attention to detail, and basic mathematical and analytical capabilities. Other essential skills may include proficiency in transportation management software, knowledge of safety protocols, and experience with inventory management systems. Many employers also place a high value on technical certifications, such as a National Diploma in Logistics or a Transport Manager’s Qualification.

Industries commonly employing transport, logistics, and warehouse professionals include financial services sector, technology industry, manufacturing sector, and e-commerce companies. In Cape Town, this can also include sectors such as retail, food processing, and pharmaceuticals. These industries often require skilled staff to coordinate the movement of goods, manage inventory levels, and ensure timely delivery.

For those interested in a career in transport, logistics, or warehouse management, there are numerous opportunities for professional development and career advancement. Typically, roles can progress from operations coordinator to senior manager, with further qualifications and experience leading to specialist positions such as supply chain manager or logistics director.

View Job  Cape Town City Centre: Imports Manager - Woodstock, Cape Town


This information provides general career guidance. Actual salaries and requirements vary by employer.



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