Menu Close

Cape Town City Centre: Senior Inbound Consultant

Advertisement



Job Description

About the Role

We are seeking an experienced Senior Inbound Consultant to join our team in Cape Town City Centre. As a key member of our sales team, you will be responsible for delivering exceptional service to our clients, providing personalized booking solutions, and driving revenue growth through excellent communication and relationship-building skills.

Key Responsibilities

  • Offer a personalised booking service for all bookings whether directly or in back-up role
  • Respond to trade enquiries efficiently and timeously
  • Communicate with clients, offering quick turnaround times and a professional service
  • Respond to all product queries or concerns relating to bookings
  • Provide availability and costs/quotes for bookings
  • Make reservations using TourPlan/TMIS
  • Manage booking status throughout the reservation process (quote, cancelled, provisional, confirmed, and invoiced)
  • Obtain and capture guest CRM and booking information onto TourPlan for camps
  • Liaise with Product Management to ensure best possible services to guests in respect of guest information and requirements
  • Provide lodge information and relating documentation to clients where appropriate
  • Manage yield to ensure maximisation of occupancy and rate achieved
  • Convert sales by offering excellent response times, providing alternative dates/products, and offering approved discounts where budget is a constraint
  • Gain knowledge of all products to add value to clients
  • Standby and emergency duty on a rotational basis including after hours

Requirements

  • Matric Certificate
  • Tertiary certificate in travel-related field (desirable)
  • At least 3-5 years relevant experience in a similar environment
  • Fluent in speaking and writing in the English language
  • Ability to adapt to a dynamic work environment and support different teams when needed
  • Ability to work fast and accurately
  • Service and detail-oriented
  • Shows empathy, care, and understanding when dealing with clients
  • Good interpersonal skills
  • Willingness/ability to share information
  • Ability to multitask and work under pressure
  • Sales-driven
  • IT savvy
  • Self-motivated and driven by company values
View Job  Stellenbosch: Front Office Supervisor posted by Vineyard

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Travel / tourism Jobs in Cape Town Region

The travel and tourism industry in the Cape Town region is a vibrant sector that attracts individuals from diverse backgrounds. Typically, this field offers exciting opportunities for those who are passionate about exploring new cultures, working with people from different nationalities, and experiencing the beauty of South Africa’s surroundings. Generally, this industry provides a dynamic work environment that fosters creativity, innovation, and collaboration.

When it comes to salaries in the travel and tourism sector in Cape Town, broad ranges can be expected depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may pay within the R30 000 – R50 000 per annum range, while more senior roles can command salaries ranging from R60 000 to R120 000 or more, although actual figures can vary widely. Commonly, professionals in this field with relevant experience and skills can expect to earn on the higher end of these ranges.

Common skills required for careers in travel and tourism include excellent communication and interpersonal skills, attention to detail, adaptability, problem-solving abilities, and a passion for customer service. Typically, knowledge of languages such as Afrikaans, isiXhosa, or English is an asset, as well as experience with hospitality management systems, social media platforms, and online booking tools.

The travel and tourism sector in Cape Town often employs individuals from various industries, including financial services, technology, manufacturing, and education. Commonly, companies in these sectors outsource their operations to external providers who specialize in catering to tourists and business travelers. Other types of organizations that commonly hire for travel and tourism roles include tour operators, accommodation providers, and event management companies.

View Job  Somerset West: Senior Project Development Engineer

Career development opportunities are plentiful in the travel and tourism sector. Typically, individuals can progress from entry-level positions to senior management roles within a few years, assuming they demonstrate exceptional performance, leadership skills, and a commitment to ongoing learning and professional development. Generally, professionals who are willing to take on new challenges, adapt to changing market conditions, and build their networks can expect to advance their careers in this dynamic industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region


Job Seeker Tip

Send a thank-you email within 24 hours after your interview.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Durbanville: Property and Conveyancing Legal Bookkeeper posted by iStaff (Pty) Ltd

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Cape Town: Network & IT Support Field Technician posted by Hire Resolve

Jobs in Cape Peninsula April 3, 2026
Computer Hire Resolve Other IT

a technology platform that provides consumer service management and rating solutions is seeking an ideal Network & IT Support Field…

View Job

Sandton: Financial Reporting Supervisor posted by Hire Resolve

Jobs in Gauteng April 3, 2026
Accounting Hire Resolve Other Finance

A prominent player in the mining industry is seeking a Supervisor Financial Reporting to join their team. The successful candidate…

View Job

Gauteng: Junior Marketing Coordinator posted by Signa Opportunity

Jobs in Gauteng April 3, 2026
Marketing Other Sales Signa Opportunity

About The RoleThe Junior Marketing and Sales Coordinator will provide administrative and operational support within the marketing function while also...

View Job

Ballito: HR Manager posted by Bright Placements (PTY) Ltd

Jobs in Ballito April 3, 2026
Bright Placements (PTY) Ltd Human Resource

Minimum RequirementsBachelor’s degree or diploma in:Human Resource ManagementIndustrial PsychologyBusiness Administration5–8 years HR experience (preferably...

View Job

Johannesburg: Electronics Test & Repair Manager posted by Hire Resolve

Jobs in Central Johannesburg April 3, 2026
Computer Hire Resolve Other IT

A South African Original Equipment Manufacturer (OEM) that designs and manufactures a range of consumer electronics is seeking an experienced…

View Job

South Africa: Site Supervisor posted by Bright Placements (PTY) Ltd

Jobs in South Africa Remote April 3, 2026
Bright Placements (PTY) Ltd Engineering Management

ExperienceProven experience as a Site Supervisor or Foreman in construction or industrial environmentsExperience working on installation or infrastructure...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area