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Cape Town: Hotel Night Receptionist posted by in The City Hospitality

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Job Description

Job Description:

ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised Night Auditor.

Key Responsibilities:

  • Welcome and assist guests during the night shift in a professional and friendly manner
  • Handle guest check-ins and check-outs
  • Process reservations, payments, and guest requests
  • Perform the daily night audit process and balance all hotel transactions
  • Reconcile front office accounts, cash, credit card, and room revenue
  • Prepare and distribute daily financial and operational reports
  • Ensure all financial postings are accurate and aligned with hotel procedures
  • Handle late-night guest queries, complaints, or emergencies
  • Maintain security and monitor hotel activity during night hours
  • Ensure smooth handover to the morning shift team

Requirements:

  • Previous experience as a Night Auditor, Receptionist, or Front Office Ambassador in a hotel
  • Finance or accounting experience is essential
  • Experience with hotel systems
  • Strong numerical and reconciliation skills
  • Good computer literacy (Excel and reporting systems)
  • Excellent communication and customer service skills
  • Ability to work independently and responsibly during night hours
  • Reliable, trustworthy, and detail-oriented

Preferred Qualifications:

  • Grade 12/Matric certificate

  • Tertiary qualification is advantageous

  • 2+ years of experience in a similar role

Benefits:

  • Competitive salary

  • Professional development opportunities

Application Details:

  • To apply send your CV, head and shoulder photo, qualifications, and references to: .za

  • Note: If you have not heard back from us after two (2) weeks, please consider your application unsuccessful

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Job Type: Full-time

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Tourism/Hospitality Jobs in Western Cape

The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.

Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.

Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.

The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.

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Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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