Job Description
Job Overview
We are looking for a Junior to Mid-Level Business Analyst to join our team on-site in Cape Town. The ideal candidate will have a strong understanding of functional analysis, customer requirements, and data structures. This role involves working within a hybrid Waterfall/Agile approach.
Key Responsibilities
- Analyze customer requirements and ensure alignment with the existing platform and design.
- Identify constraints and provide solutions that fit within current business processes.
- Assist in specification work, ensuring clear and accurate documentation.
- Support the migration from Excel to Jira & Confluence, ensuring the transition is well-structured and effective.
- Assess storage solutions for business documentation and data.
- Collaborate with stakeholders to enhance customer experience and define the ideal user journey.
- Provide implementation guidance and recommendations.
Skills & Experience Required
- 3+ years of experience as a Business Analyst.
- Strong understanding of functional analysis and customer experience.
- Ability to work with data tables (not a technical BA role but must grasp data structures).
- Experience with Agile/Waterfall methodologies.
- Previous exposure to Jira & Confluence is beneficial.
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