Job Description
About the Role
We are seeking a motivated and customer-focused Internal Sales Representative to join our dynamic sales team in Cape Town. The ideal candidate will be responsible for supporting sales activities from within the office, managing customer accounts, processing orders, and maintaining strong client relationships.
Key Responsibilities
- Handle inbound sales inquiries via phone, email, and other communication channels
- Prepare and process quotations, sales orders, and invoices
- Build and maintain strong relationships with new and existing customers
- Support the external sales team with administrative and coordination tasks
- Monitor stock levels and delivery schedules to ensure timely customer service
- Upsell and cross-sell products to meet sales targets
- Collaborate with other departments (e.g., logistics, finance, procurement) to ensure seamless order fulfilment
- Resolve customer issues and complaints efficiently and professionally
Requirements
- Between 3- and 5-years experience in internal sales, customer service, or a similar role
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Proficient in MS Office (Excel, Word, Outlook)
- Detail-oriented with strong organizational skills
- Goal-driven and self-motivated
Qualifications
–
Salary & Benefits
No information available
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Western Cape
In the Western Cape region of South Africa, the sales and marketing industry is dynamic and growing, driven by a thriving economy and increasing demand for products and services. Typically, roles in this field require a strong understanding of business principles, excellent communication skills, and the ability to work effectively with diverse stakeholders.
Generally, salaries for sales and marketing professionals in Western Cape can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges might include R300 000 – R500 000 per annum, while more senior roles could command salaries ranging from R600 000 – R1 million or more. However, it’s essential to note that these are general estimates, and actual salaries may differ significantly depending on individual circumstances.
Common skills for sales and marketing professionals in Western Cape typically include strong communication and interpersonal skills, a solid understanding of market trends and consumer behavior, and proficiency in digital marketing tools and platforms. Additionally, candidates often need to be adaptable, resourceful, and able to work effectively under pressure. Other important skills may include data analysis, project management, and strategic thinking.
The sales and marketing industry is prevalent across various sectors, including financial services sector, technology industry, manufacturing sector, and more. Companies in these industries often require sales and marketing professionals with expertise in digital marketing, product development, and customer engagement.
For career development, a common progression path for sales and marketing professionals is to move from entry-level roles into senior positions, such as team leader or manager. With experience, candidates can also transition into specialist roles, such as brand management or digital marketing strategy. Furthermore, with ongoing education and training, sales and marketing professionals can stay up-to-date with the latest industry trends and technologies, positioning themselves for continued growth and advancement in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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