Cape Town Region: Sales Consultant (Hospitality Tech) – Cape Town posted by Phoenix Recruitment

About the Role

We are seeking a highly motivated Sales Consultant to join our team at Phoenix Recruitment, supporting a leading Hospitality Technology Company based in Cape Town. As a key member of our sales team, you will play a crucial role in assisting hoteliers to run better businesses by simplifying complex operations through our integrated cloud-based PMS system.

Key Responsibilities

• Identify and engage with hospitality businesses that align with the systems ideal client profile.
• Proactively reach out to prospects via calls, emails, and online meetings, guiding them through the systems solutions in a clear and practical way.
• Ask the right questions to understand how a property operates across reservations, front office, POS, stock, and reporting.
• Present PMS, POS, and stock solutions in a consultative manner, focusing on real operational value rather than features alone.
• Maintain accurate notes, activities, and pipeline updates in the CRM to ensure a smooth and transparent client journey.
• Build trusted relationships, positioning Semper as a long-term partner rather than just a software provider.
• Achieve agreed sales targets while maintaining a strong focus on client fit and long-term success.
• Work closely with Account Management and implementation teams to ensure a smooth handover and positive client experience from sale to go live.

Requirements

• Sales experience, ideally within hospitality, tourism, SaaS, or business systems.
• A solid understanding of how hotels operate, or a strong interest in learning operational workflows.
• Excellent communication skills, with the ability to explain more complex solutions in simple, relatable language.
• A professional, warm, and confident approach when engaging with clients.
• Strong organisational skills and the ability to manage multiple opportunities at different stages.
• Curiosity, accountability, and a genuine interest in helping clients run better businesses.
• Comfort working towards targets and KPIs, while always keeping the client’s long-term success in mind.

Qualifications

No formal education or certifications are required for this role.