Cape Town: Service Delivery Administrator posted by Hire Resolve

January 16, 2026 Jobs in Cape Peninsula

Hire Resolve

Western Cape

Other Administration/PA/Secretary

Job Description

About the Role

Hire Resolve’s client is seeking a proactive and detail-oriented Service Delivery Administrator to join their Service Delivery team. This role is crucial in managing the end-to-end process from order placement to successful installation and network connection. As the “eagle in the sky,” you will oversee the entire service delivery process, ensuring efficiency, adherence to SLAs, and a seamless client experience.

Key Responsibilities

Act as the primary point of contact for clients, delivering exceptional service that fosters strong relationships and brand loyalty.
Oversee the complete service delivery process, from order placement to installation, ensuring timely and efficient execution.
Coordinate with internal teams and third-party partners to guarantee smooth operations and high-quality service.
Manage the delivery network to ensure prompt, reliable, and SLA-compliant service.
Monitor and document all processes, ensuring strict adherence to deadlines and quality standards.

Requirements

Strong administrative and communication skills.
Exceptional attention to detail with a commitment to quality and deadline management.
Proven ability to handle multiple tasks while coordinating with various stakeholders.
Self-motivated and capable of working independently within a collaborative team environment.
Previous experience in a similar service delivery or coordination role is essential.

Salary & Benefits

Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job Cape Town: Sales representative posted by Prinro Building and Steel Merchants (Pty) Ltd

About Other Administration/PA/Secretary Jobs in Western Cape

In the Western Cape, Other Administration, PA, and Secretary positions are in high demand across various industries. Typically, these roles involve providing administrative support to professionals and executives, managing day-to-day operations, and maintaining accurate records. Generally, this field is considered a vital component of any organization, ensuring seamless day-to-day functioning.

Salaries for Other Administration, PA, and Secretary roles can vary greatly depending on factors like experience, company size, and industry sector. Broadly speaking, salaries typically fall within the range of R400 000 to R800 000 per annum, with a common band being between R500 000 and R600 000. However, it’s essential to note that these figures are approximate and can fluctuate based on individual circumstances.

Common skills for this type of role include administrative software proficiency (e.g., Microsoft Office), excellent communication and interpersonal skills, organisational and time management abilities, and the capacity to maintain confidentiality. Other valuable skills include data entry, record-keeping, and basic bookkeeping.

Many industries in Western Cape employ these roles, particularly in sectors like financial services, technology, manufacturing, and healthcare. In the financial services sector, for example, you may find administrative assistants supporting senior executives or managing client records. Similarly, in the technology industry, PA’s are often responsible for coordinating meetings, scheduling appointments, and preparing materials for presentations.

Career development opportunities for those in Other Administration, PA, and Secretary roles can vary depending on individual interests and goals. Typically, experience can lead to progression into more senior administrative positions or even specialist roles like office manager or operations coordinator. Some may choose to pursue further education or training to advance their skills or transition into related fields.

View Job Cape Town: External Sales Rep - Manufacturing Industry posted by Hire Resolve

This information provides general career guidance. Actual salaries and requirements vary by employer.

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