Join the future of work!

Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Support Consultant to help us service growing our customer base. If you are ready to go to the moon, Ditto Hire is the company to help you get there.

What you need:

• Customer support background
• Experience in support on large platforms
• Excellent communication skills
• Ability to learn quickly

Duties:

• Provide friendly and efficient support to customers via telephone/email/support systems
• Accurately record and document activity through the ticket system
• Ensure effective communication with customers, colleagues, and management
• Perform adhoc functions, projects, training

More about you:

• Resourceful with a strong sense of urgency
• Friendly and helpful
• Excellent telephone manners
• Ability to take initiative and solve problems
• Good time management skills
• Ability to work under pressure
• You like to share knowledge
• Quick learner and comfortable in a dynamic tech environment

What We Will Give You:

• Competitive compensation (base salary with commission)
• Comprehensive time-off & generous leave policies
• Excellent working environment with exceptionally smart people
• Collaborative, transparent and fun office culture
• Accelerated professional development
• Constant learning and improvement

Join the Future of Work with Ditto Hire!

At Ditto Hire, we build the software that helps staffing firms and hiring managers actually win at recruitment. Our platform is used to find, manage, market, and place top talent and now were looking for a Support Consultant to keep our growing customer base happy, fast, and firing on all cylinders.

If you like solving problems, making peoples lives easier, and want to be part of a company thats moving fast (like, rocket fuel fast), then keep reading.

What Youll Be Doing

• Be the friendly, efficient human on the other end of the phone/email/support system.

• Log and track all activity in our ticketing system like a pro.

• Keep communication crystal clear with customers, colleagues, and management.

• Jump into ad-hoc projects, training, and whatever else helps us raise the game.

What You Bring to the Table

• Solid customer support background (bonus if its on big platforms).

• Top-notch communication skills (written, spoken, smoke signals if needed)

• Quick to learn, faster to adapt.

• Ability to manage your time, even when things get hectic.

• Problem-solver with initiative (you dont just spot issues, you fix them).

• Helpful, resourceful, and the kind of person people like calling for help.

What Youll Get from Us

• Competitive comp

• Generous leave and real time off.

• An environment filled with smart, driven people (no slackers here).

• A transparent, collaborative, fun culture.

• The chance to learn, grow, and level up your career – fast.

Were not looking for someone to just answer phones. We want someone wholl own the customer experience and make it better every day.

If this sounds like your vibe, hit us up. Like right now!