Cape Town: Support Consultant posted by Ditto Hire

Join the Future of Work with Ditto Hire!

At Ditto Hire, we build the software that helps staffing firms and hiring managers actually win at recruitment. Our platform is used to find, manage, market, and place top talent and now were looking for a Support Consultant to keep our growing customer base happy, fast, and firing on all cylinders.

If you like solving problems, making peoples lives easier, and want to be part of a company thats moving fast (like, rocket fuel fast), then keep reading.

What Youll Be Doing

• Be the friendly, efficient human on the other end of the phone/email/support system.

• Log and track all activity in our ticketing system like a pro.

• Keep communication crystal clear with customers, colleagues, and management.

• Jump into ad-hoc projects, training, and whatever else helps us raise the game.

What You Bring to the Table

• Solid customer support background (bonus if its on big platforms).

• Top-notch communication skills (written, spoken, smoke signals if needed)

• Quick to learn, faster to adapt.

• Ability to manage your time, even when things get hectic.

• Problem-solver with initiative (you dont just spot issues, you fix them).

• Helpful, resourceful, and the kind of person people like calling for help.

What Youll Get from Us

• Competitive comp

• Generous leave and real time off.

• An environment filled with smart, driven people (no slackers here).

• A transparent, collaborative, fun culture.

• The chance to learn, grow, and level up your career – fast.

Were not looking for someone to just answer phones. We want someone wholl own the customer experience and make it better every day.

If this sounds like your vibe, hit us up. Like right now!