Cape Town: Tier 2 Engineer posted by Hire Resolve
Posted on 2025-07-16 00:00:00
| Employer | Hire Resolve |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Responsibilities:
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Provide support for clients experiencing technical issues.
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Diagnose and resolve network and system issues.
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Assist with the implementation of new technologies.
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Troubleshoot and maintain routers, Layer 2/3 switches, and other networking devices.
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Work with routing protocols, including OSPF, Switching, and BGP.
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Set up wireless routers, bridges, repeaters, and access points.
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Enhance network security measures.
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Maintain consistent communication with clients throughout ticket resolution.
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Document all support tickets thoroughly.
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Coordinate with ISPs on the FNO network.
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Build positive and collaborative relationships with team members and clients.
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Manage multiple priorities and projects simultaneously.
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Work independently with minimal supervision while also collaborating effectively with the team.
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Provide after-hours support as needed.
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Remotely administer and manage client equipment, including UBNT devices, BDCOM, and other fiber equipment vendors.
Requirements:
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Experience in network troubleshooting and system administration.
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Intermediate knowledge of routers and networking devices.
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Understanding of routing protocols such as OSPF, Switching, and BGP.
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Ability to set up and configure wireless networking hardware.
- Bachelors in Computer Science or a related qualification
If you would like to apply for this role, forward your CV to Gaby Turner at *****@*****.co.za
Click Go Apply to apply online!
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