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Durban: Customer Service Co-ordinator posted by Fusion Personnel

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Job Description

Minimum Requirements

  • Matric (NQF Level 4)
  • 2–3 years’ relevant experience (4–5 preferred) in service coordination/technical support
  • Experience working with field service technicians
  • Knowledge of timesheets, job cards and service documentation
  • Experience in asset and fleet/vehicle maintenance coordination
  • Proficient in Microsoft Office and internal job management systems
  • Strong communication, organizational and multitasking skills
  • Ability to work under pressure with high attention to detail

 Duties and Responsibilities 

  • Liaise and coordinate with field service technicians for service attendances
  • Manage and process job cards, service requests and internal system updates
  • Check, follow up and ensure accuracy of timesheets and work reports
  • Coordinate scheduling and planning of technicians and apprentices
  • Oversee asset management, including tracking tools and equipment
  • Monitor and coordinate fleet/vehicle maintenance, ensuring timely servicing and repairs
  • Arrange service attendances and provide operational support to Technical Advisors
  • Maintain accurate records and filing of all service-related documentation
  • Assist with administrative tasks and invoicing support
  • Ensure compliance with company procedures and quality standards

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT Sales Jobs in Kwazulu-Natal

The IT sales industry in Kwazulu-Natal, South Africa is generally thriving, with a steady demand for skilled professionals to drive technology adoption and solutions across various sectors. Typically, IT sales roles are found in industries such as financial services, technology, manufacturing, and healthcare, where companies seek to leverage technology to improve operations and competitiveness. These roles often require collaboration between sales teams and other departments, making communication, negotiation, and problem-solving essential skills.

View Job  Western Cape: Logistics & Transport Manager posted by Fusion Personnel

Salary ranges for IT sales professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Generally, entry-level positions may start around R400 000 to R600 000 per annum, while senior roles can exceed R1 million per year. However, these figures are subject to variation and should not be taken as a definitive guide.

Common skills required for IT sales roles in Kwazulu-Natal include proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint; experience with CRM software and sales tools such as Salesforce or HubSpot; strong communication and interpersonal skills; ability to analyze complex technical information and articulate it to clients; knowledge of industry-specific solutions and trends; and a solid understanding of sales methodologies and strategies. Other valuable skills include data analysis, problem-solving, and adaptability.

Industry sectors commonly employing IT sales professionals in Kwazulu-Natal include the technology industry, which encompasses software development, hardware manufacturing, and ICT services; financial services sector, which includes banking, insurance, and asset management; and manufacturing sector, where companies seek to leverage technology to improve production efficiency and supply chain management. The healthcare sector is also a growing area for IT sales professionals, as companies invest in digital solutions to enhance patient care and operational efficiency.

Career development opportunities for IT sales professionals in Kwazulu-Natal are diverse and varied. Typically, experienced sales professionals can move into leadership roles, such as sales manager or account manager, or transition into other areas of the business, such as sales strategy, training, or consulting. Additionally, many companies offer training and development programs to enhance skills and knowledge, enabling professionals to adapt to changing industry trends and requirements.

View Job  Ermelo: SALES CONSULTANT - OFFICE AUTOMATION (ERMELO) posted by MPRTC Recruitment


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Durban, Jobs in Durban Area, Jobs in KwaZulu-Natal, Jobs in South Africa

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Durban: Customer Service Co-ordinator posted by Fusion Personnel

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Job Description

About the Role

The Customer Service Co-ordinator role at Fusion Personnel is a critical position that requires a highly skilled and experienced individual to manage and coordinate field service technicians, ensuring seamless service delivery to our clients.

Key Responsibilities

  • Liaise and coordinate with field service technicians for service attendances
  • Manage and process job cards, service requests and internal system updates
  • Check, follow up and ensure accuracy of timesheets and work reports
  • Coordinate scheduling and planning of technicians and apprentices
  • Oversee asset management, including tracking tools and equipment
  • Monitor and coordinate fleet/vehicle maintenance, ensuring timely servicing and repairs
  • Arrange service attendances and provide operational support to Technical Advisors
  • Maintain accurate records and filing of all service-related documentation
  • Assist with administrative tasks and invoicing support
  • Ensure compliance with company procedures and quality standards

Requirements

  • Matric (NQF Level 4)
  • 2–3 years’ relevant experience in service coordination/technical support
  • Experience working with field service technicians
  • Knowledge of timesheets, job cards and service documentation
  • Experience in asset and fleet/vehicle maintenance coordination
  • Proficient in Microsoft Office and internal job management systems
  • Strong communication, organizational and multitasking skills
  • Ability to work under pressure with high attention to detail

Qualifications

(No qualifications mentioned in the original job description)

Salary & Benefits

(No salary information mentioned in the original job description)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About IT Sales Jobs in Kwazulu-Natal

The IT sales industry in Kwazulu-Natal, South Africa is generally thriving, with a steady demand for skilled professionals to drive technology adoption and solutions across various sectors. Typically, IT sales roles are found in industries such as financial services, technology, manufacturing, and healthcare, where companies seek to leverage technology to improve operations and competitiveness. These roles often require collaboration between sales teams and other departments, making communication, negotiation, and problem-solving essential skills.

Salary ranges for IT sales professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Generally, entry-level positions may start around R400 000 to R600 000 per annum, while senior roles can exceed R1 million per year. However, these figures are subject to variation and should not be taken as a definitive guide.

Common skills required for IT sales roles in Kwazulu-Natal include proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint; experience with CRM software and sales tools such as Salesforce or HubSpot; strong communication and interpersonal skills; ability to analyze complex technical information and articulate it to clients; knowledge of industry-specific solutions and trends; and a solid understanding of sales methodologies and strategies. Other valuable skills include data analysis, problem-solving, and adaptability.

Industry sectors commonly employing IT sales professionals in Kwazulu-Natal include the technology industry, which encompasses software development, hardware manufacturing, and ICT services; financial services sector, which includes banking, insurance, and asset management; and manufacturing sector, where companies seek to leverage technology to improve production efficiency and supply chain management. The healthcare sector is also a growing area for IT sales professionals, as companies invest in digital solutions to enhance patient care and operational efficiency.

Career development opportunities for IT sales professionals in Kwazulu-Natal are diverse and varied. Typically, experienced sales professionals can move into leadership roles, such as sales manager or account manager, or transition into other areas of the business, such as sales strategy, training, or consulting. Additionally, many companies offer training and development programs to enhance skills and knowledge, enabling professionals to adapt to changing industry trends and requirements.

View Job  Pretoria: Sales Executive posted by Status Staffing


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Durban, Kwazulu-Natal


Job Seeker Tip

Dress professionally for interviews, even if the company has a casual dress code.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in Durban, Jobs in Durban Area, Jobs in KwaZulu-Natal, Jobs in South Africa

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