Durban: Customer Support Agent posted by FOUR POINT 0

The Client Services/Sales Support field is a rapidly evolving sector in Kwazulu-Natal, with many multinational companies operating in the region and requiring skilled professionals to support their sales teams. Typically, this role involves providing administrative support to sales representatives, managing customer relationships, and assisting with sales process-related tasks. Generally, candidates with strong communication and interpersonal skills are well-suited for these types of roles.

The salary range for Client Services/Sales Support positions in Kwazulu-Natal is broad and can vary depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles could potentially exceed R80 000 – R120 000 per annum. However, it is essential to note that actual salaries can vary significantly depending on individual circumstances.

Common skills required for Client Services/Sales Support roles include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work under pressure. Typically, a strong proficiency in Microsoft Office software, particularly Word, Excel, and Outlook, is also essential. Additionally, the ability to build rapport with clients and colleagues, as well as effective time management and problem-solving skills, are highly valued.

The Client Services/Sales Support field is often associated with various industries, including financial services sector, technology industry, manufacturing sector, and more. Many companies in these sectors require skilled professionals to support their sales teams, making it a diverse and dynamic field to work in.

In terms of career development, Client Services/Sales Support roles can provide a solid foundation for advancement into more senior positions or related fields such as account management, business analysis, or project coordination. Typically, candidates with strong performance records and a willingness to take on additional responsibilities can expect opportunities for career progression within the company or industry.