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Durban: Desktop Support Technician posted by Tower Group

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Job Description

About the Role

Our client, a leading automotive components industry player, is seeking a highly skilled Desktop Support Technician to join their team based in Durban. As a key member of the IT department, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our plant’s IT systems.

Key Responsibilities

  • Diagnose and troubleshoot network and desktop (and related IT devices) problems.
  • Perform daily and weekly backups and updates.
  • Create and manage asset register for various IT devices.
  • Installation and configuration of OS, drivers, and applications.
  • Assemble / build PCs and / or replace PC components.
  • Management and setup of VC meeting equipment.
  • End user account setup and configuration.
  • Visualisation of Helpdesk and Network incidents.
  • Support Plant IT requirements.
  • Finance accounting software support.
  • Perform preventive IT maintenance and security activities.
  • Support network and stand-alone printers.
  • Ensure all IT related operations run smoothly.
  • Create reports for IT Department.
  • Ensure compliance with company IT security rules.
  • Perform ad hoc activities as and when required.

Requirements

  • FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems
  • Support (PC Engineering) – (Candidate must have at least one of these qualifications with NQF level between 4-6).
  • At least 3 years relevant work experience.
  • Networking experience.
  • Experience in Operating Systems (OS) from Windows 10 to current.
  • Experience in M365.
  • Comptia A+, Comptia N+.
  • Experience in Active Directory.
  • Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage.
  • CompTIA Security+ is an advantage.
  • Basic Knowledge of PLC is an advantage.

Qualifications

  • FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems.
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Manufacturing Production Jobs in Kwazulu-Natal

In Kwazulu-Natal, the manufacturing production sector is a significant contributor to the region’s economy, with various industries employing a large workforce. Typically, job seekers in this field can expect to find employment opportunities in sectors such as the financial services industry, technology industry, and manufacturing sector. Generally, these roles involve overseeing the production process, managing supply chains, and ensuring efficient operations.

The salary range for manufacturing production positions in Kwazulu-Natal varies widely depending on factors such as experience, company size, and industry sector. While broad estimates are difficult to provide, very generally speaking, salaries typically fall within the R400 000 to R700 000 per annum range, although actual figures can vary significantly. For instance, experienced professionals with advanced degrees or those working for large multinational corporations like Google or Microsoft may earn on the higher side of this range, while entry-level positions might be lower. Furthermore, roles in smaller companies or startups may also differ from these estimates.

Common skills required for manufacturing production positions include strong technical knowledge of production processes and equipment maintenance, excellent problem-solving and analytical skills, effective communication and leadership abilities, attention to detail, and the ability to work well under pressure. Typically, a degree in engineering, business, or a related field is often necessary for these roles. While not always required, proficiency in industry-specific software and systems can be beneficial.

The manufacturing production sector employs professionals across various industries, including but not limited to the technology industry, automotive sector, and food processing industry. Commonly, manufacturers require skilled workers who can oversee production lines, manage inventory, and maintain equipment.

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For those interested in pursuing a career in manufacturing production, there are numerous opportunities for development and growth. Often, companies invest heavily in employee training and development programs, which can lead to career advancement within the company or even across industries. Typically, professionals with 3-5 years of experience may be considered for supervisory roles, while those with advanced degrees or specialized skills may be eligible for leadership positions.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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