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Durban: Desktop Support Technician posted by Tower Group

Durban: Desktop Support Technician posted by Tower Group

Company
Tower Group

Location
Kwazulu-Natal

Job Type
Manufacturing Production

Job Description

Our client a leader in the automotive components industry is seeking a Desktop Support Technician to join their tema based in Durban

MINIMUM REQUIREMENTS

  • FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems
  • Support (PC Engineering) – (Candidate must have at least one of these qualifications with NQF level between 4-6).
  • At least 3 years relevant work experience, in addition as part of the process a practical I.T competency test will be conducted.
  • IT specific requirements: Networking experience, experience in Operating Systems (OS) from Windows 10 to current, experience in M365, Comptia
  • A+, Comptia N+, experience in Active Directory.
  • Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage.
  • CompTIA Security+ is an advantage.
  • Basic Knowledge of PLC is an advantage.
  • Ability to work shifts, overtime, and stand-by as and when required.

MAIN JOB FUNCTIONS

  • Diagnose and troubleshoot network and desktop (and related IT devices) problems.
  • Perform daily and weekly backups and updates.
  • Create and manage asset register for various IT devices.
  • Installation and configuration of OS, drivers, and applications.
  • Assemble / build PCs and / or replace PC components.
  • Management and setup of VC meeting equipment.
  • End user account setup and configuration.
  • Visualisation of Helpdesk and Network incidents.
  • Support Plant IT requirements.
  • Finance accounting software support.
  • Perform preventive IT maintenance and security activities.
  • Support network and stand-alone printers.
  • Ensure all IT related operations run smoothly.
  • Create reports for IT Department.
  • Ensure compliance with company IT security rules.
  • Perform ad hoc activities as and when required.
View Job  Cato Ridge: Business Development Officer posted by Tower Group

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