Durban: Desktop Support Technician posted by Tower Group
Job Description
Our client a leader in the automotive components industry is seeking a Desktop Support Technician to join their tema based in Durban
MINIMUM REQUIREMENTS
- FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems
- Support (PC Engineering) – (Candidate must have at least one of these qualifications with NQF level between 4-6).
- At least 3 years relevant work experience, in addition as part of the process a practical I.T competency test will be conducted.
- IT specific requirements: Networking experience, experience in Operating Systems (OS) from Windows 10 to current, experience in M365, Comptia
- A+, Comptia N+, experience in Active Directory.
- Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage.
- CompTIA Security+ is an advantage.
- Basic Knowledge of PLC is an advantage.
- Ability to work shifts, overtime, and stand-by as and when required.
MAIN JOB FUNCTIONS
- Diagnose and troubleshoot network and desktop (and related IT devices) problems.
- Perform daily and weekly backups and updates.
- Create and manage asset register for various IT devices.
- Installation and configuration of OS, drivers, and applications.
- Assemble / build PCs and / or replace PC components.
- Management and setup of VC meeting equipment.
- End user account setup and configuration.
- Visualisation of Helpdesk and Network incidents.
- Support Plant IT requirements.
- Finance accounting software support.
- Perform preventive IT maintenance and security activities.
- Support network and stand-alone printers.
- Ensure all IT related operations run smoothly.
- Create reports for IT Department.
- Ensure compliance with company IT security rules.
- Perform ad hoc activities as and when required.
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