Job Description
Product Promotion & Sales:
- Promote products to primary care clinics in the Public Market in order to achieve territory plan objectives.
- Effective selling skills.
- Achievement of territory Sales Targets.
- Achievement of activity objectives.
- Providing approved information to Health care professionals on Pfizer products, e.g., proper medical usage, dosage amounts, and side effects.
- Reporting visits and other activities using approved management tools.
Customer Relations:
- Build relationships with target customers to enhance territory knowledge to gain product endorsement to create broader access of medicine to patients.
- Ensure that accurate, timely and relevant customer knowledge is captured and shared with colleagues using agreed processes e.g., electronic customer management systems
- Coverage and frequency on identified primary care clinics in the Public Market
- Up-to-date customer records.
- Up-to-date customer database
- High level of customer service, e.g., timely response to telephone calls, letters, and general requests from customers.
Customer plans for KOLs on territory:
- Providing feedback to Public Account Manager (KAM) on customer requests, responses to promotions and product access and competitive activities.
Territory Planning & Management:
- Diagnosis of situation of territory e.g. local market drivers and initiatives leading to subsequent design and implementation of territory action plan to achieve business objectives.
- Develop and execute territory business plan.
- Production of workable territory action plan with objectives.
- Territory plan implemented/updated as necessary.
- Achievement of objectives outlined in plan.
- Demonstration that territory knowledge has been acted on.
- The territory team plans effectively to link to the geographical team plan for relevant promoted products.
- Preparing a Plan for his/ her territory and products.
- Presenting reports according to KAM recommendations and market needs.
Market Intelligence:
- Feedback to Team, Head Office, and Manager on local issues to ensure appropriate action can be taken.
- Territory sales analysis
- Attending regular meetings with KAM, general meetings, and cycle meetings.
- Capture and feedback on market intelligence
Teamwork:
- Liaise with team members to share information, motivate and support team members, and therefore contribute to the generation and delivery of the territory plan.
- Team rapport.
- Achievement of shared territory plan objectives.
- Feedback – team members and manager (giving & receiving).
- Effective communication.
- Sharing of appropriate information.
- Good territory management e.g. sharing/exchanging meetings and appointments.
- Attend team meetings
- Share customer/territory information with colleagues
Administrative Systems:
- Ensure territory and administrative systems/processes are maintained and updated to ensure an accurate record of territory is always available.
- Knowledgeable and able to work to the Pfizer compliance standards, accurate, timely reports.
- Expenses submitted on time.
- Diary planned.
- Up-to-date territory records.
- Computer literacy, e.g., PforceRx
- Adherence to MAPP and Pfizer SOPs
- Timely update of records and systems
- Produce reports – as requested by KAM
- 100% compliance
- Understand and work to SOPs
Self-Development:
- Development of skills, knowledge and competency.
- Receive and act on feedback from team members, trainer, and managers.
- Learning clinical papers, new sales materials and keeping up to date with relevant disease knowledge
- Actively seek feedback
Requirements:
- South African unemployed youth between the ages of 18 and 34.
- Must not have previously participated in the YES Programme.
- Medical or Pharmaceutical education background.
- At least 12 months’ sales experience.
- Pharmaceutical experience advantageous.
- Working knowledge of the healthcare environment and customer types.
- Effective selling and presentation skills (virtual and face-to-face).
- Digital and non-digital learning agility.
- Valid driver’s licence (driving required).
- Willingness to travel extensively.
- Strong business knowledge and customer acumen.
- Ability to work effectively in a team environment.
- High degree of flexibility to adapt to a rapidly changing environment.
- Strong organizational and prioritization skills
- Sound understanding of compliance and integrity principles.
- Basic computer literacy (Microsoft Excel, PowerPoint, Word, Outlook).
Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
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