Job Description
ENVIRONMENT:
A Customer Experience Tech Specialist seeks an Integration Developer with at least 3 years of experience to design, build, and maintain integrations for contact center solutions. You’ll work on Backend development (80%) with Frontend responsibilities (20%), applying expertise in cloud-native technologies and serverless architectures to deliver reliable, production-grade integration solutions. Your work will focus on connecting contact center platforms with third-party systems, ensuring system reliability, optimizing performance, and implementing security and authentication best practices. The role requires strong problem-solving abilities and the capacity to work effectively both independently and collaboratively and Must-Have proficiency in TypeScript, Node.js, AWS & Azure.
DUTIES:
- Develop server-side applications using TypeScript and Node.js.
- Implement RESTful APIs and webhooks, and build serverless functions using AWS Lambda, Azure Functions and similar serverless technologies.
- Create administrative dashboards and configuration interfaces for integration management and monitoring.
- Working within an Agile/Scrum methodology, you’ll collaborate with the team to deliver scalable middleware solutions, event-driven architectures, and custom connectors that enable seamless data synchronization across the contact center ecosystem.
REQUIREMENTS:
Must-Have Skills
- TypeScript
- Node.js
- AWS
- Azure
- MySQL
- Microsoft SQL Server
- PostgreSQL
- Amazon S3
- Amazon DynamoDB
- Azure Functions
- AWS Lambda
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Software Engineer Jobs in Kwazulu-Natal
The software engineering industry is a thriving sector in Kwazulu-Natal, with a strong demand for skilled professionals. Typically, the job market trends show a steady increase in job openings as technology continues to play an increasingly important role in various sectors. Generally, this translates to more opportunities for software engineers looking to advance their careers.
In terms of compensation, software engineers can expect broad salary ranges depending on factors such as experience, company size, and industry sector. Typically, salaries for entry-level positions start at around R500 000 – R700 000 per annum, while senior roles can range from R1 million – R2.5 million or more, depending on the specific circumstances. It is essential to note that these figures are general estimates and may vary widely.
Common skills required for software engineering roles in Kwazulu-Natal include proficiency in programming languages such as Java, Python, and C++, as well as experience with cloud-based technologies like AWS and Azure. Often, a strong understanding of data structures, algorithms, and software design patterns is also crucial. Additionally, effective communication, collaboration, and problem-solving skills are highly valued by employers.
The technology industry, financial services sector, and manufacturing sector are among the common industries that employ software engineers in Kwazulu-Natal. The demand for skilled professionals in these sectors is driven by the need to stay competitive in the global market and leverage technology to drive innovation and growth.
For those interested in pursuing a career as a software engineer, there are various career progression paths available. Typically, entry-level positions can lead to senior roles within 3-5 years, while experienced professionals may have opportunities to move into leadership positions or start their own businesses. Additionally, many companies offer training and development programs to help employees enhance their skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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