Job Description
About the Role
Kendrick Recruitment is seeking a commercially driven Agent Relationship Manager for a leading safari and hospitality company based in Cape Town. This role is responsible for driving new business growth, reactivating dormant accounts, and maximising long-term value from existing trade partners across Southern Africa.
Key Responsibilities
- Identify and qualify high-potential new trade partners across Southern Africa aligned with the companys premium safari positioning
- Lead outreach campaigns and build strong relationships with potential partners, focusing on integrated, full-service ground handling
- Develop compelling pitches highlighting the companys DMC capabilities, including logistical expertise, itinerary management, conservation impact, and value-added services
- Reactivate dormant or lapsed partners with tailored re-introduction efforts
- Represent the company at trade shows, roadshows, and industry events to generate leads and increase brand awareness
- Maintain and grow relationships with existing trade partners, promoting the full range of services
- Consistently communicate the companys value proposition through account reviews, product updates, trainings, and marketing collaborations
- Develop customised strategies to support agents in selling a broader range of services
- Assist in creating sales enablement tools, training materials, and digital assets that highlight the companys offerings
- Monitor market trends, competitor activity, and evolving client expectations
- Provide insights to the wider Agent Relationship team to support global messaging and strategy
- Deliver market-specific business reviews, including KPIs, new acquisitions, reactivations, and service uptake
Requirements
Minimum of 5 years experience in the African travel industry
Proven ability to sell and position complex services, preferably within luxury travel, safari operations, or destination management
Strong B2B relationship development and solution-based selling skills
Deep familiarity with the Southern African safari trade landscape; existing network highly desirable
Demonated success in securing new trade partnerships and reactivating dormant accounts
Excellent communication, presentation, and storytelling skills
Proficient in Microsoft Office (Excel, PowerPoint) and CRM platforms
Familiarity with BI tools such as Power BI advantageous
Digitally confident and professional in communication and collaboration tools
Qualifications
Minimum of 5 years experience in the African travel industry
Proven ability to sell and position complex services, preferably within luxury travel, safari operations, or destination management
Strong B2B relationship development and solution-based selling skills
Deep familiarity with the Southern African safari trade landscape; existing network highly desirable
Salary & Benefits
Salary: Negotiable DOE
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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