Durban: Regional Training Officer posted by Liham Consulting Pty (Ltd)

February 10, 2026 Jobs in Durban

Liham Consulting Pty (Ltd)

Kwazulu-Natal

Customer Service

Job Description

About the Role

Liham Consulting Pty (Ltd) is seeking a highly skilled and experienced Regional Training Officer to join our team in Durban. The successful candidate will be responsible for monitoring training provided by internal and external trainers, ensuring accurate training records are kept up-to-date, and implementing improvements on a daily basis.

Key Responsibilities

Monitor training provided by internal and external trainers
Ensure accurate training records are kept up-to-date
Research better training methods and implement improvements
Schedule training interventions
Compile and administer annual budgets

Requirements

ODETDP or Training qualification
Minimum of 3 years’ experience in a similar position

Qualifications

Formal education/certification in Training and Development (not specified, skip this section entirely)

Salary & Benefits

(No salary information mentioned in the original job description. Skipping this entire section.)

Note: I have followed the exact structure provided, preserving all original facts, requirements, and qualifications while skipping sections that were not present or had unclear information.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Customer Service Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the customer service industry is a significant sector, particularly in industries such as technology, financial services, and manufacturing. Typically, these roles involve providing support to customers via phone, email, or in-person, with a focus on resolving issues and improving overall customer experience.

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Generally, salaries for customer service positions in Kwazulu-Natal can range from R200 000 to R400 000 per annum, depending on factors such as the company size, industry sector, and individual experience. However, it’s essential to note that these figures are broad estimates and may vary significantly. For example, a customer service representative working for a large multinational like Google or Microsoft may earn on the higher end of this range, while someone in a smaller local business may earn at the lower end.

Common skills required for customer service roles in Kwazulu-Natal typically include excellent communication and problem-solving abilities, as well as strong attention to detail and adaptability. Typically, customer service professionals need to be empathetic, patient, and proactive in resolving issues. They also require a good understanding of industry-specific products or services and the ability to provide accurate information to customers.

The financial services sector, technology industry, and manufacturing sector are common industries that employ customer service roles in Kwazulu-Natal. In these sectors, customer service representatives play a critical role in supporting clients, resolving issues, and driving sales growth.

For those interested in pursuing a career in customer service, there are various development opportunities available. Typically, career progression paths involve moving into more senior roles, such as team lead or supervisor, where individuals can develop leadership skills and take on additional responsibilities. Many companies also offer training programs and internal promotions to support employee growth and development.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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