East London: Bakery Manager posted by Profile Personnel

January 15, 2026 Jobs in Border-Kei

Profile Personnel

Eastern Cape

Other Retail

Job Description

About the Role

We are seeking an experienced Bakery Manager to lead our retail food store in East London. As the backbone of our bakery department, you will be responsible for overseeing daily operations, managing staff, and delivering high-quality baked goods to our customers. With a strong focus on customer service and financial management, this is an exciting opportunity for a motivated and detail-oriented professional to join our team.

Key Responsibilities

Supervise and coordinate bakery staff activities.
Ensure the bakery department operates efficiently and meets quality standards.
Monitor inventory levels and order supplies as needed to maintain stock.
Manage the preparation and presentation of baked goods to ensure freshness and quality.
Provide excellent customer service by addressing customer inquiries and resolving complaints.
Create a welcoming atmosphere in the bakery section.
Engage with customers to understand their needs and preferences.
Maintain high standards of hygiene and cleanliness in the bakery area.
Ensure compliance with health and safety regulations.
Implement quality control procedures to guarantee the freshness and quality of all baked products.

Requirements

3 years proven experience in a bakery or food production environment, with previous management experience.
Experience in retail or grocery store is essential.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Proficiency in inventory management and financial tracking.
Knowledge of baking techniques, recipes, and health and safety regulations.

Qualifications

High school diploma or equivalent; additional culinary or management qualifications are a plus.

Salary & Benefits

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How to Apply

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About Other Retail Jobs in Eastern Cape

The retail industry is a significant sector in the Eastern Cape region of South Africa, typically employing a diverse range of professionals to manage and support its operations. Generally, this includes store managers, sales associates, logistics coordinators, and customer service representatives, among others. These roles often require a mix of technical skills, communication abilities, and interpersonal skills to effectively interact with customers, colleagues, and suppliers.

Typically, salaries for retail positions in the Eastern Cape can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles or those in larger companies may command salaries ranging from R60 000 to R120 000 per annum or more. However, it is essential to note that actual salaries can differ significantly based on individual circumstances.

Common skills required for retail positions in the Eastern Cape often include strong communication and interpersonal abilities, a basic understanding of retail operations and management principles, technical skills such as proficiency in Microsoft Office applications, and analytical skills to track sales trends and inventory levels. Additionally, adaptability, problem-solving skills, and an ability to work in a fast-paced environment are typically valued by employers.

The Eastern Cape is home to various industries that commonly employ retail professionals, including financial services sector companies, technology industry firms, manufacturing sector businesses, and small to medium-sized enterprises across multiple sectors. Other emerging fields that may also be worth exploring include e-commerce, hospitality, and tourism.

For those interested in pursuing a career in retail, there are often opportunities for advancement within the company, such as promotions to senior roles or training programs to develop specific skills. Career development typically involves taking on additional responsibilities, seeking out mentorship and coaching, and staying up-to-date with industry trends and best practices. With experience and a willingness to learn, retail professionals can progress to senior management positions, specialist roles, or even entrepreneurship.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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