East London: Executive Housekeeper – Beachfront Hotel posted by HotelJobs

About the Role

We are seeking an experienced Executive Housekeeper to lead our housekeeping operations at our beachfront hotel in East London. As a key member of our hospitality team, you will be responsible for ensuring the overall hygiene, aesthetic maintenance, and operational efficiency of our 180 guest rooms and extensive conferencing facilities. If you have a passion for delivering exceptional service and managing high-volume environments, we would love to hear from you.

Key Responsibilities

• Direct all Housekeeping and Laundry operations across 175 guest rooms, apartments, and public spaces, ensuring they meet specific coastal maintenance protocols and the property’s brand standards.
• Coordinate the cleaning and rapid turnaround of extensive conference facilities catering to up to 800 delegates, ensuring all venues are reset to specific floor plans and hygiene standards between sessions.
• Manage the on-site laundry facility to handle high volumes of linen and toweling, ensuring par levels are maintained despite the corrosive coastal air and high occupancy demands.
• Implement specialized cleaning and maintenance schedules to protect furniture, fixtures, and equipment from salt air corrosion and high-humidity environmental factors.
• Formulate and monitor the annual Housekeeping budget; control labor costs and supply inventories to ensure maximum efficiency without compromising cleanliness.
• Recruit, train, and supervise a team of room attendants and housemen, focusing on productivity, technical skills, and the discipline required for high-volume turnover.
• Ensure all chemical handling and cleaning procedures comply with South African health and safety regulations, particularly regarding the sanitation of public areas and food and beverage outlets.

Requirements

• A minimum of 5 years of Housekeeping leadership in a mid-to-large scale 3 or 4-star hotel environment, specifically with experience in high-volume conferencing properties.
• Diploma or Degree in Hospitality Management; advanced certifications in Housekeeping Operations are highly desirable.
• Proficiency in Property Management Systems (PMS) such as Opera or Protel; expert knowledge of laundry machinery and bulk chemical management.
• Proven experience in managing coastal properties, with specific knowledge of salt-air maintenance and humidity control.

Qualifications

• Formal education/certifications not specified

Salary & Benefits

Salary details not specified