Menu Close

Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps

Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps

Posted on 2025-06-17 00:00:00

Job Summary

Office Manager (Insurance)

Location: Eastern Cape, South Africa

Salary: R25 000 – R30 000p.m

Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.

Key responsibilities

  • Travelling will be required to the various offices (Mthatha, Queenstown, Lusikisiki, King Williams Town)
  1. Manage all client liaison and sales support in the branch offices
  • Manage the service delivery to external and internal clients (TCF)
  • Handle and report complaints effectively (TCF)
  • Manage compliance and effectiveness of client service levels (TCF)
  • Monitor the quality of all client services administration towards sales (TCF)
  • Assist sales to ensure that sales targets are achieved
  • Management, adherence and control of client survey (TCF)
  • Management of business retention
  1. Manage new business policy administration
  • Oversee efficiency & accuracy of data capturing (TCF)
  • Oversee compliance of quality assurance on all new business processes (TCF)
  • Oversee Tick off procedures and policies (TCF)
  1. Manage claims administration
  • Review claims to ensure that personnel have processed it promptly, and made notes on the system (TCF)
  • Maintain that claims procedures are adhered to (TCF)
  • Follow procedures on storage of claims documentation (TCF)
  1. Management of budgetary control
  • Compile budget
  • Manage branch office expenses within budgetary constraints
  • Plan and develop methods and procedures to lower operational expenses
  • Manage the purchasing, inventory stocks and supplies
  1. Report on Branch Office Operations
  • Submit report on monthly administration activity on daily functioning of the offices, challenges
  • Provide weekly stats to Sales on outstanding correspondence on new business
  • Oversee the submission of claims registers
  1. Management of logistics
  • Ensure branch offices adheres to the corporate identity
  • Ensure offices are well maintained
  • Liaise with facilities department for any maintenance related issues
  1. Responsible for compliance and TCF
  • Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements
  • Coach staff on relevant legislation and industry principles
  • Coach staff on relevant business rules, policies, procedures (Assupol, CNS, Kestrel and PL)
  1. Comply with FAIS requirements
  • Supervise employee representative when rendering services under supervision
  • Submit supervision evidence to HR on a monthly basis
  • Mentor and train supervisee to ensure that they have a proper understanding of products
  • Observe meetings between employee and clients
  1. Management of staff
  • Audit and control of attendance registers
  • Manage staff leave
  • Monitor and review staff performance monthly and bi-yearly(TCF)
  • Manage branch operations effectively
  • Responsible for training, development and on-going coaching of staff
  • Comply with disciplinary and grievance procedures
  • Management of updating IT programs
  1. Management of the integration process
  • Compliance of cross integration of policies and procedures amongst branch office staff (Assupol, CNS, PL, Kestrel)
View Job  Pretoria: Admin/ Floor Manager (Outdoor) posted by AtripleA recruitment & temps

Requirements

  • Degree: Business Management
  • RE 5 (Representatives)
  • RE 1 (Key Individuals) (Advantage)
  • Recognised qualification as per the FSB list of recognised qualifications
  • 4 Years’ Experience in the Insurance Industry;
  • 3 years in Management
  • Experience in Category A, B, C and Retail Benefits
  • Legislation – FAIS, FICA, FSB, NCA, LTIA, PPR
  • Life Insurance Industry – Category 1 (A,B,C)
  • Assupol Statute
  • HR Legislation – Code of Conduct; BCEA, LRA, Disciplinary Codes, EE

Send your CV and latest pay slip to *****@*****.co.za

AtripleA Recruitment and Temps

www.********.co.za

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Eastern Cape, Eastern Cape

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Eastern Cape: Civil Engineer – Urgent posted by Ayers Gulf Recruitment and visa agency

IntroductionWe are recruiting skilled South African professionals for a major energy and infrastructure development program in Saudi Arabia. These positions...


View Job
Civil Engineer – Urgent

Eastern Cape: Dealership Group Marketing Manager

Minimum Requirements Must have 3 to 5 years experience as a Marketing Manager within the Automotive Industry Degree in Marketing Business or related field ...


View Job
Dealership Group Marketing Manager

South Africa: Programme Manager- SAP – Onsite PE or Eastern Cape- Contract

Our Client a Global Tech firm is seeking a Programme Manager to join their team in PE or the Eastern cape Onsite on a contract basis. They offer stability,...


View Job
Programme Manager- SAP – Onsite PE or Eastern Cape- Contract

Eastern Cape: Dealership HR | Payroll Clerk

Minimum Requirements Must have 3 to 5 years experience as a HR and Payroll Administrator within the Automotive Industry Must have a Bachelors Degree in...

View Job  South Africa: Fleet Sales representative

View Job
Dealership HR | Payroll Clerk

Eastern Cape: New | PreOwned Vehicle Sales Executive

Minimum Requirements Should have a minimum of 2 to 4 years experience as a Dealership New PreOwned Vehicle Sales Executive within the Automotive Industry A...


View Job
New | PreOwned Vehicle Sales Executive

Eastern Cape: SAP Script Smartform Developer

One of our clients is initiating a project to implement the Global Transport Label within their SAP-based logistics and warehousing processes. This...


View Job
SAP Script Smartform Developer

Eastern Cape: Dealership Workshop Foreman

Minimum Requirements Must have a minimum of 3 years experience as a Workshop Foreman within the Automotive Industry Must be able to lead a team Must have a...


View Job
Dealership Workshop Foreman

Eastern Cape: Dealership Service Advisor

Minimum Requirements Must have a minimum of 2 years recent experience as a Service Advisor within the Automotive Industry Grade 12 Qualification essential...


View Job
Dealership Service Advisor

Eastern Cape: Postdoctoral Research Fellowship: Mathematics Education

ELIGIBILITY CRITERIA Open to South Africans and foreign nationals for full-time research at the University of Fort Hare. Preference is given to South...


View Job
Postdoctoral Research Fellowship

Eastern Cape: Postdoctoral Research Fellowship: Environmental Communication Research Group(Communication)

PROJECT OBJECTIVES The broader research centres primarily on how communication could improve pro-environmental behaviours within the context of addressing...


View Job
Postdoctoral Research Fellowship

Eastern Cape: Postdoctoral in UNESCO Oliver Tambo of Human Rights Chair: Law

Award criteria Applicants should have an LLDPhD in related area. Applicants should have completed their doctoral degree within the last five years....


View Job
Postdoctoral in UNESCO Oliver Tambo of Human Rights Chair

Port Elizabeth: OPERATIONS MANAGER – PORT ELIZABETH, EASTERN CAPE

RedCat Recruitment is seeking a qualified and experienced OPERATIONS MANAGER for a large concern. Position based in Port Elizabeth, Eastern Cape. JOB...


View Job
OPERATIONS MANAGER – PORT ELIZABETH, EASTERN CAPE

Eastern Cape: CANCELED Petrol Vehicle Technician

Minimum Requirements Must have a minimum of 3 to 5 years experience as Petrol Vehicle Technician within the Automotive Industry Must have relevant Trade...


View Job
CANCELED Petrol Vehicle Technician

Eastern Cape: Dealership After Sales Manager

Minimum Requirements Minimum of 3 to 5 years Dealership After Sales Manager experience within the Automotive Industry Relevant Tertiary Qualification and...


View Job
Dealership After Sales Manager

Eastern Cape: EGG DONOR – #MAKE A DIFFERENCE#BECOME A HOPE-GIVER#JOIN US AS AN EGG DONOR posted by GiftOvLife

Are you a kind, healthy woman aged 19 to 32? Your generosity could give someone the greatest gift of all a family. What Is Egg Donation?Egg donation is a...

View Job  Johannesburg North: Head of Technical Underwriting posted by Network Finance

View Job
EGG DONOR – #MAKE A DIFFERENCE#BECOME A HOPE-GIVER#JOIN US AS AN EGG DONOR

Eastern Cape: Paramedics posted by Complete Healthcare Services

Paramedics Required BLS, ILS.Requirements Minimum Educational Qualifications Successfully completed an appropriate Basic Life Support BLS or Intermediate...


View Job
Paramedics

Eastern Cape: Professional Registered Nurses posted by Complete Healthcare Services

Complete Healthcare Services, a leading Registered Nursing Agency, situated in Mulbarton, Johannesburg, is seeking dedicated and compassionate Professional...


View Job
Professional Registered Nurses

Eastern Cape: Enrolled Nurses posted by Complete Healthcare Services

The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...


View Job
Enrolled Nurses

Eastern Cape: Enrolled Nurse Assistants posted by Complete Healthcare Services

The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...


View Job
Enrolled Nurse Assistants

Eastern Cape: PSYCHOLOGISTSX3

Purpose To enhance student wellbeing and thereby contribute to retention and throughput by providing holistic and agile therapeutic and mental health...


View Job
PSYCHOLOGISTSX3

Eastern Cape: Junior Project Manager (George Onsite) posted by Datafin

Junior Project Manager George - OnsiteProductProject managementEastern Cape - South AfricaENVIRONMENTAre you an organizational ninja, tech-savvy problem...


View Job
Junior Project Manager (George Onsite)

South Africa: Buyer and Stock Controller – Bedford, Eastern Cape (PE003421) posted by Headhunters

Our client, operating in the earthmoving and plant hire industry, is seeking to employ a Buyer Stock Controller to join their team based in Bedford,...


View Job
Buyer and Stock Controller – Bedford, Eastern Cape (PE003421)

Eastern Cape: Lodge Manager | Luxury Private Game Reserve | Eastern Cape | Ss posted by HotelJobs

Lodge Manager Luxury Private Game Reserve Eastern CapeKendrick Recruitment is seeking a dedicated and experienced Lodge Manager for a pr...


View Job
Lodge Manager | Luxury Private Game Reserve | Eastern Cape | Ss

Eastern Cape: Quality Technician (Toolmaker 3D CAD) (Port Elizabeth) posted by Datafin

Quality Technician Toolmaker 3D CAD Port ElizabethEngineeringTechnicalEastern Cape - South AfricaENVIRONMENT A highly skilled, analytical problem-solving...


View Job
Quality Technician (Toolmaker 3D CAD) (Port Elizabeth)

Eastern Cape: Mathematics and Computer Skills Lecturer (Contract) (Eastern Cape) posted by Datafin

Mathematics and Computer Skills Lecturer Contract Eastern CapeFinanceAdmin IT - Software DevelopmentEastern Cape - South AfricaENVIRONMENT YOUR numerical...


View Job
Mathematics and Computer Skills Lecturer (Contract) (Eastern Cape)

Share this to someone who needs a job:
Posted in Jobs in Eastern Cape, Jobs in South Africa

More Jobs in Your Area

Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps

Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps

Posted on 2025-06-17 00:00:00

Job Summary

Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.

Key responsibilities
• Travelling will be required to the various offices (Mthatha, Queenstown, Lusikisiki, King Williams Town)

1. Manage all client liaison and sales support in the branch offices
• Manage the service delivery to external and internal clients (TCF)
• Handle and report complaints effectively (TCF)
• Manage compliance and effectiveness of client service levels (TCF)
• Monitor the quality of all client services administration towards sales (TCF)
• Assist sales to ensure that sales targets are achieved
• Management, adherence and control of client survey (TCF)
• Management of business retention

2. Manage new business policy administration
• Oversee efficiency & accuracy of data capturing (TCF)
• Oversee compliance of quality assurance on all new business processes (TCF)
• Oversee Tick off procedures and policies (TCF)

3. Manage claims administration
• Review claims to ensure that personnel have processed it promptly, and made notes on the system (TCF)
• Maintain that claims procedures are adhered to (TCF)
• Follow procedures on storage of claims documentation (TCF)

4. Management of budgetary control
• Compile budget
• Manage branch office expenses within budgetary constraints
• Plan and develop methods and procedures to lower operational expenses
• Manage the purchasing, inventory stocks and supplies

5. Report on Branch Office Operations
• Submit report on monthly administration activity on daily functioning of the offices, challenges
• Provide weekly stats to Sales on outstanding correspondence on new business
• Oversee the submission of claims registers

6. Management of logistics
• Ensure branch offices adheres to the corporate identity
• Ensure offices are well maintained
• Liaise with facilities department for any maintenance related issues

7. Responsible for compliance and TCF
• Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements
• Coach staff on relevant legislation and industry principles
• Coach staff on relevant business rules, policies, procedures (Assupol, CNS, Kestrel and PL)

8. Comply with FAIS requirements
• Supervise employee representative when rendering services under supervision
• Submit supervision evidence to HR on a monthly basis
• Mentor and train supervisee to ensure that they have a proper understanding of products
• Observe meetings between employee and clients

View Job  Somerset West: Control Systems Engineer posted by AtripleA recruitment & temps

9. Management of staff
• Audit and control of attendance registers
• Manage staff leave
• Monitor and review staff performance monthly and bi-yearly(TCF)
• Manage branch operations effectively
• Responsible for training, development and on-going coaching of staff
• Comply with disciplinary and grievance procedures
• Management of updating IT programs

10. Management of the integration process
• Compliance of cross integration of policies and procedures amongst branch office staff (Assupol, CNS, PL, Kestrel)

Requirements
• Degree: Business Management
• RE 5 (Representatives)
• RE 1 (Key Individuals) (Advantage)
• Recognised qualification as per the FSB list of recognised qualifications
• 4 Years’ Experience in the Insurance Industry;
• 3 years in Management
• Experience in Category A, B, C and Retail Benefits
• Legislation – FAIS, FICA, FSB, NCA, LTIA, PPR
• Life Insurance Industry – Category 1 (A,B,C)
• Assupol Statute
• HR Legislation – Code of Conduct; BCEA, LRA, Disciplinary Codes, EE

Send your CV and latest pay slip to *****@*****.co.za

AtripleA Recruitment and Temps

www.********.co.za

#atriplea #recruitment #vacancy #office #management

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Eastern Cape, Eastern Cape

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Eastern Cape: Civil Engineer – Urgent posted by Ayers Gulf Recruitment and visa agency

IntroductionWe are recruiting skilled South African professionals for a major energy and infrastructure development program in Saudi Arabia. These positions...


View Job
Civil Engineer – Urgent

Eastern Cape: Dealership Group Marketing Manager

Minimum Requirements Must have 3 to 5 years experience as a Marketing Manager within the Automotive Industry Degree in Marketing Business or related field ...


View Job
Dealership Group Marketing Manager

South Africa: Programme Manager- SAP – Onsite PE or Eastern Cape- Contract

Our Client a Global Tech firm is seeking a Programme Manager to join their team in PE or the Eastern cape Onsite on a contract basis. They offer stability,...

View Job  Limpopo: TECHNICAL SALES REPRESENTATIVE (STEELPOORT / BURGERSFORT REGION)

View Job
Programme Manager- SAP – Onsite PE or Eastern Cape- Contract

Eastern Cape: Dealership HR | Payroll Clerk

Minimum Requirements Must have 3 to 5 years experience as a HR and Payroll Administrator within the Automotive Industry Must have a Bachelors Degree in...


View Job
Dealership HR | Payroll Clerk

Eastern Cape: New | PreOwned Vehicle Sales Executive

Minimum Requirements Should have a minimum of 2 to 4 years experience as a Dealership New PreOwned Vehicle Sales Executive within the Automotive Industry A...


View Job
New | PreOwned Vehicle Sales Executive

Eastern Cape: SAP Script Smartform Developer

One of our clients is initiating a project to implement the Global Transport Label within their SAP-based logistics and warehousing processes. This...


View Job
SAP Script Smartform Developer

Eastern Cape: Dealership Workshop Foreman

Minimum Requirements Must have a minimum of 3 years experience as a Workshop Foreman within the Automotive Industry Must be able to lead a team Must have a...


View Job
Dealership Workshop Foreman

Eastern Cape: Dealership Service Advisor

Minimum Requirements Must have a minimum of 2 years recent experience as a Service Advisor within the Automotive Industry Grade 12 Qualification essential...


View Job
Dealership Service Advisor

Eastern Cape: Postdoctoral Research Fellowship: Mathematics Education

ELIGIBILITY CRITERIA Open to South Africans and foreign nationals for full-time research at the University of Fort Hare. Preference is given to South...


View Job
Postdoctoral Research Fellowship

Eastern Cape: Postdoctoral Research Fellowship: Environmental Communication Research Group(Communication)

PROJECT OBJECTIVES The broader research centres primarily on how communication could improve pro-environmental behaviours within the context of addressing...


View Job
Postdoctoral Research Fellowship

Eastern Cape: Postdoctoral in UNESCO Oliver Tambo of Human Rights Chair: Law

Award criteria Applicants should have an LLDPhD in related area. Applicants should have completed their doctoral degree within the last five years....


View Job
Postdoctoral in UNESCO Oliver Tambo of Human Rights Chair

Port Elizabeth: OPERATIONS MANAGER – PORT ELIZABETH, EASTERN CAPE

RedCat Recruitment is seeking a qualified and experienced OPERATIONS MANAGER for a large concern. Position based in Port Elizabeth, Eastern Cape. JOB...


View Job
OPERATIONS MANAGER – PORT ELIZABETH, EASTERN CAPE

Eastern Cape: CANCELED Petrol Vehicle Technician

Minimum Requirements Must have a minimum of 3 to 5 years experience as Petrol Vehicle Technician within the Automotive Industry Must have relevant Trade...


View Job
CANCELED Petrol Vehicle Technician

Eastern Cape: Dealership After Sales Manager

Minimum Requirements Minimum of 3 to 5 years Dealership After Sales Manager experience within the Automotive Industry Relevant Tertiary Qualification and...


View Job
Dealership After Sales Manager

Eastern Cape: EGG DONOR – #MAKE A DIFFERENCE#BECOME A HOPE-GIVER#JOIN US AS AN EGG DONOR posted by GiftOvLife

Are you a kind, healthy woman aged 19 to 32? Your generosity could give someone the greatest gift of all a family. What Is Egg Donation?Egg donation is a...

View Job  Johannesburg: Disabled Technical Support NQF 4 #AtripleA posted by AtripleA recruitment & temps

View Job
EGG DONOR – #MAKE A DIFFERENCE#BECOME A HOPE-GIVER#JOIN US AS AN EGG DONOR

Eastern Cape: Paramedics posted by Complete Healthcare Services

Paramedics Required BLS, ILS.Requirements Minimum Educational Qualifications Successfully completed an appropriate Basic Life Support BLS or Intermediate...


View Job
Paramedics

Eastern Cape: Professional Registered Nurses posted by Complete Healthcare Services

Complete Healthcare Services, a leading Registered Nursing Agency, situated in Mulbarton, Johannesburg, is seeking dedicated and compassionate Professional...


View Job
Professional Registered Nurses

Eastern Cape: Enrolled Nurses posted by Complete Healthcare Services

The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...


View Job
Enrolled Nurses

Eastern Cape: Enrolled Nurse Assistants posted by Complete Healthcare Services

The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...


View Job
Enrolled Nurse Assistants

Eastern Cape: PSYCHOLOGISTSX3

Purpose To enhance student wellbeing and thereby contribute to retention and throughput by providing holistic and agile therapeutic and mental health...


View Job
PSYCHOLOGISTSX3

Eastern Cape: Junior Project Manager (George Onsite) posted by Datafin

Junior Project Manager George - OnsiteProductProject managementEastern Cape - South AfricaENVIRONMENTAre you an organizational ninja, tech-savvy problem...


View Job
Junior Project Manager (George Onsite)

South Africa: Buyer and Stock Controller – Bedford, Eastern Cape (PE003421) posted by Headhunters

Our client, operating in the earthmoving and plant hire industry, is seeking to employ a Buyer Stock Controller to join their team based in Bedford,...


View Job
Buyer and Stock Controller – Bedford, Eastern Cape (PE003421)

Eastern Cape: Lodge Manager | Luxury Private Game Reserve | Eastern Cape | Ss posted by HotelJobs

Lodge Manager Luxury Private Game Reserve Eastern CapeKendrick Recruitment is seeking a dedicated and experienced Lodge Manager for a pr...


View Job
Lodge Manager | Luxury Private Game Reserve | Eastern Cape | Ss

Eastern Cape: Quality Technician (Toolmaker 3D CAD) (Port Elizabeth) posted by Datafin

Quality Technician Toolmaker 3D CAD Port ElizabethEngineeringTechnicalEastern Cape - South AfricaENVIRONMENT A highly skilled, analytical problem-solving...


View Job
Quality Technician (Toolmaker 3D CAD) (Port Elizabeth)

Eastern Cape: Mathematics and Computer Skills Lecturer (Contract) (Eastern Cape) posted by Datafin

Mathematics and Computer Skills Lecturer Contract Eastern CapeFinanceAdmin IT - Software DevelopmentEastern Cape - South AfricaENVIRONMENT YOUR numerical...


View Job
Mathematics and Computer Skills Lecturer (Contract) (Eastern Cape)

Share this to someone who needs a job:
Posted in Jobs in Eastern Cape, Jobs in South Africa

More Jobs in Your Area