Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps
Posted on 2025-04-29 00:00:00
Employer | AtripleA recruitment & temps |
---|---|
Category | Other Insurance |
Location | Eastern Cape / Eastern Cape |
Job Summary
Key responsibilities
• Travelling will be required to the various offices (Mthatha, Queenstown, Lusikisiki, King Williams Town)
1. Manage all client liaison and sales support in the branch offices
• Manage the service delivery to external and internal clients (TCF)
• Handle and report complaints effectively (TCF)
• Manage compliance and effectiveness of client service levels (TCF)
• Monitor the quality of all client services administration towards sales (TCF)
• Assist sales to ensure that sales targets are achieved
• Management, adherence and control of client survey (TCF)
• Management of business retention
2. Manage new business policy administration
• Oversee efficiency & accuracy of data capturing (TCF)
• Oversee compliance of quality assurance on all new business processes (TCF)
• Oversee Tick off procedures and policies (TCF)
3. Manage claims administration
• Review claims to ensure that personnel have processed it promptly, and made notes on the system (TCF)
• Maintain that claims procedures are adhered to (TCF)
• Follow procedures on storage of claims documentation (TCF)
4. Management of budgetary control
• Compile budget
• Manage branch office expenses within budgetary constraints
• Plan and develop methods and procedures to lower operational expenses
• Manage the purchasing, inventory stocks and supplies
5. Report on Branch Office Operations
• Submit report on monthly administration activity on daily functioning of the offices, challenges
• Provide weekly stats to Sales on outstanding correspondence on new business
• Oversee the submission of claims registers
6. Management of logistics
• Ensure branch offices adheres to the corporate identity
• Ensure offices are well maintained
• Liaise with facilities department for any maintenance related issues
7. Responsible for compliance and TCF
• Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements
• Coach staff on relevant legislation and industry principles
• Coach staff on relevant business rules, policies, procedures (Assupol, CNS, Kestrel and PL)
8. Comply with FAIS requirements
• Supervise employee representative when rendering services under supervision
• Submit supervision evidence to HR on a monthly basis
• Mentor and train supervisee to ensure that they have a proper understanding of products
• Observe meetings between employee and clients
9. Management of staff
• Audit and control of attendance registers
• Manage staff leave
• Monitor and review staff performance monthly and bi-yearly(TCF)
• Manage branch operations effectively
• Responsible for training, development and on-going coaching of staff
• Comply with disciplinary and grievance procedures
• Management of updating IT programs
10. Management of the integration process
• Compliance of cross integration of policies and procedures amongst branch office staff (Assupol, CNS, PL, Kestrel)
Requirements
• Degree: Business Management
• RE 5 (Representatives)
• RE 1 (Key Individuals) (Advantage)
• Recognised qualification as per the FSB list of recognised qualifications
• 4 Years’ Experience in the Insurance Industry;
• 3 years in Management
• Experience in Category A, B, C and Retail Benefits
• Legislation – FAIS, FICA, FSB, NCA, LTIA, PPR
• Life Insurance Industry – Category 1 (A,B,C)
• Assupol Statute
• HR Legislation – Code of Conduct; BCEA, LRA, Disciplinary Codes, EE
Send your CV and latest pay slip to *****@*****.co.za
AtripleA Recruitment and Temps
www.********.co.za
#atriplea #recruitment #vacancy #office #management
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Eastern Cape
More jobs in Eastern Cape
Browse Other Insurance Jobs
Browse AtripleA recruitment & temps Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Eastern Cape: Tax clerk / Bookkeeper posted by Murray Walker Accounting
Tax Clerk bookkeeperA busy well established accounting firm seeks to employ a bookkeepertax administrator to join their team.MINIMUM REQUIREMENTSGrade 125 ...
View Job
Tax clerk / Bookkeeper
Port Elizabeth: Risk Technology Director – Eastern Cape – R1200k PA
Provider of risk management and advisory services globally, helping organizations navigate complex and evolving risk landscapes. With an unwavering focus on...
View Job
Risk Technology Director – Eastern Cape – R1200k PA
Eastern Cape: Area Sales Manager
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE Permanent SECTOR Sales BASIC SALARY R20 000.00 START DATE A.S.A.P ...
View Job
Area Sales Manager
Berlin: Sales Executive – Eastern Cape
Sales Executive Eastern Cape Are you a hunter, ambitious, self-motivated, confident, and persistent? Do you see yourself being part of a winning team? Look...
View Job
Sales Executive – Eastern Cape
Queenstown: Head of Sales – Queenstown, Eastern Cape
HEAD OF SALES QUEENSTOWN, EASTERN CAPE Role Requirements Education Grade 12 bachelors degree in related field Significant experience in Sales Management...
View Job
Head of Sales – Queenstown, Eastern Cape
Eastern Cape: SENIOR CONSTRUCTION PROJECT MANAGER – AGRICULTURE
MINIMUM REQUIREMENTS Degree in Construction management, civil engineering or architecture At least 5 years experience in a similar role Site experience...
View Job
SENIOR CONSTRUCTION PROJECT MANAGER – AGRICULTURE
Eastern Cape: Health workers/caregivers/care assistants posted by Sandton INvestments en
The Emergency Care Assistant ECA will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic...
View Job
Health workers/caregivers/care assistants
Eastern Cape: Civil Engineer – Urgent posted by Ayers Gulf Recruitment and visa agency
IntroductionWe are recruiting skilled South African professionals for a major energy and infrastructure development program in Saudi Arabia. These positions...
View Job
Civil Engineer – Urgent
Eastern Cape: Director: Teaching & Learning
Minimum Requirements Doctoral Degree and specialization in Higher Education or related area Minimum of 10 years of experience in higher education with at...
View Job
Director
Eastern Cape: Executive Director: Infrastructure & Technology
Minimum Requirements A Masters degree or equivalent in a related technical field e.g., Built Environment either Civil or Structural Engineering, ICT,...
View Job
Executive Director
Eastern Cape: ZMO 15309 – Head Chef
Employer Description Seaside hotel with restaurant Job Description Our client is seeking a talented and experienced Head Chef to join their culinary team at...
View Job
ZMO 15309 – Head Chef
Eastern Cape: Diagnostic Petrol Vehicle Technician
Minimum Requirements Must have a minimum of 2 to 3 years experience as Diagnostic Vehicle Technician within the Automotive Industry Must have completed a...
View Job
Diagnostic Petrol Vehicle Technician
Eastern Cape: Paramedics posted by Complete Healthcare Services
Paramedics Required BLS, ILS.Requirements Minimum Educational Qualifications Successfully completed an appropriate Basic Life Support BLS or Intermediate...
View Job
Paramedics
Eastern Cape: Professional Registered Nurses posted by Complete Healthcare Services
Complete Healthcare Services, a leading Registered Nursing Agency, situated in Mulbarton, Johannesburg, is seeking dedicated and compassionate Professional...
View Job
Professional Registered Nurses
Eastern Cape: Enrolled Nurses posted by Complete Healthcare Services
The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...
View Job
Enrolled Nurses
Eastern Cape: Enrolled Nurse Assistants posted by Complete Healthcare Services
The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...
View Job
Enrolled Nurse Assistants
Eastern Cape: DEPUTY VICE CHANCELLOR: TEACHING AND LEARNING
Minimum Requirements A Doctoral degree. A minimum of 10 years experience in higher education with at least 5 years of senior academic management and...
View Job
DEPUTY VICE CHANCELLOR
Eastern Cape: EXECUTIVE DIRECTOR: PEOPLE MANAGEMENT AND ENGAGEMENT
Minimum Qualifications A Masters degree in Human Resources Management or Industrial Psychology. A Doctoral degree may be an added advantage. A Professional...
View Job
EXECUTIVE DIRECTOR
Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps
Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.Key responsibilities...
View Job
Office Manager (Insurance)
East London: Worksite Specialist (Insurance) East London, Eastern Cape posted by AtripleA recruitment & temps
Worksite Specialist InsuranceLocation East London, Eastern CapeSalary R35 000 to R40 000Our client in the Insurance industry is looking for a Worksite...
View Job
Worksite Specialist (Insurance) East London, Eastern Cape
Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps
Office Manager InsuranceLocation Eastern Cape, South AfricaSalary R25 000 - R30 000p.mOur client in the Insurance industry is looking for an Office Manager...
View Job
Office Manager (Insurance)
East London: Finance Manager – Eastern Cape posted by Global Recruitment
FINANCE MANAGER EASTERN CAPEThe successfully incumbent should reside within the Eastern Cape. Residence in East London would be preferable but is not...
View Job
Finance Manager – Eastern Cape
East London: Chief Financial Officer (CFO) – Eastern Cape posted by Global Recruitment
CHIEF FINANCIAL OFFICER CFO EASTERN CAPEThe successfully incumbent should reside within the Eastern Cape. Qualifications amp Experience RequiredChartered...
View Job
Chief Financial Officer (CFO) – Eastern Cape
Cape Town: Area Manager Regional (JHB/PTA, Limpopo, Mpumalanga, Durban/ WCape, Eastern Cape) posted by Carrol Boyes
PurposeAs an Area Manager responsible for operations and compliance, you play a pivotal role in ensuring the seamless functioning of multiple retail stores...
View Job
Area Manager Regional (JHB/PTA, Limpopo, Mpumalanga, Durban/ WCape, Eastern Cape)
Eastern Cape: Digital Copywriter (George Onsite) posted by Datafin
Digital Copywriter George - OnsiteMediaMarketingSalesEastern Cape - South AfricaENVIRONMENT An innovative insurance specialist in George is seeking a...
View Job
Digital Copywriter (George Onsite)