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Eden: Telesales & Counter Sales Agent

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Job Description

About the Role

We are seeking a highly skilled Telesales & Counter Sales Agent to join our team in George. As a key member of our sales team, you will be responsible for driving revenue growth through effective sales strategies and exceptional customer service.

Key Responsibilities

  • Greet and assist customers in-person
  • Take and process orders accurately
  • Prepare and negotiate quotes and offers
  • Manage product catalogue and provide guidance on product specifications
  • Assist with tele sales and warehouse operations as required
  • Process dispatch, shipping, and returns if needed
  • Grow and manage the customer base
  • Run telephone campaigns and product promotions
  • Coordinate customer service with warehouse and operations
  • Follow up on sales orders to completion
  • Build strong customer relationships to increase sales and margins
  • Maintain showroom displays and store appearance
  • Comply with all safety, health, security, and environmental standards

Requirements

  • Motor industry and parts knowledge (specifically aftermarket parts)
  • Sales experience with strong customer service skills
  • Excellent communication skills, verbal and written
  • Ability to identify sales opportunities and tailor solutions in real-time
  • High level of computer literacy, including CRM systems and Microsoft Office
  • Ethical and professional conduct

Qualifications

Matric / Grade 12 or equivalent

Salary & Benefits

R10 000 per month (negotiable)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in Western Cape

The sales industry in Western Cape is typically characterized by a competitive job market, with a high demand for skilled professionals who can drive revenue growth and build strong relationships with clients. Generally, the job market trends in this field are influenced by the overall economic climate and the specific needs of various industries.

In terms of salary expectations, it’s common to find sales positions paying salaries that range from around R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly based on individual circumstances.

Typically, a successful sales professional in Western Cape should possess a range of skills, including strong communication and interpersonal skills, the ability to build rapport with clients and colleagues alike, and a solid understanding of marketing principles and product knowledge. Common skills also include negotiation and closing techniques, sales strategy development, and data analysis and reporting. Additionally, proficiency in Microsoft Office and CRM software is often an added advantage.

The technology industry, financial services sector, and manufacturing sector are among the most common industries that employ sales professionals in Western Cape. Other sectors, such as healthcare and education, also have a presence of sales roles.

In terms of career development, sales professionals in Western Cape can expect to progress through various stages, from entry-level sales positions to senior account management or sales leadership roles. Opportunities for training and professional development are often available, including sales certifications, product knowledge updates, and industry-specific conferences. As experience grows, so does the scope of responsibilities, with sales professionals taking on more complex sales strategies, managing larger client portfolios, and contributing to sales team performance metrics.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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