Ehlanzeni: Lodge Anchor/Duty Manager

April 21, 2026 Jobs in Ehlanzeni

Job Description

About the Role

The Ehlanzeni: Lodge Anchor/Duty Manager will be responsible for providing exceptional guest service and ensuring the overall success of the lodge. This is an excellent opportunity to join a renowned organization and contribute to delivering world-class hospitality.

Key Responsibilities

Provide personalised, professional concierge and reception services in line with the Standards of Excellence and SOPs.
Host Singita guests and maintain ultimate guest relations in the lodge.
Manage and train lodge staff in accordance with the Standard of Excellence.
Maintain highest standards of housekeeping, maintenance, and gardening to ensure cleanliness and style are not eroded.
Effectively manage finances through administration of orders and stock control.
Communicate with departmental teams to meet guest needs and run operations effectively.
Perform daily concierge and reception duties.
Maintain the guest database to achieve service excellence.
Ensure quality and care of equipment and products.
Actively participate in conservation efforts and support the organisation’s purpose.

Requirements

Minimum 4 years work experience, ideally 2 years as a trainee and in a well-recognized five-star hotel or world-class lodge, as an assistant manager.
High standards of service excellence and passion for the industry.
Exceptional Food and Beverage knowledge of preparation and terminology.
Awareness of dietaries and allergies.
Financial management ability.
Excellent English and second language skills (preferable).
Computer literacy.
Excellent management and communication skills.
Clear understanding of basic labour law and disciplinary procedures.
Developmental approach to staff management.
Understanding of housekeeping and maintenance procedures.
Awareness of developments within the food and lodge industries, as well as international trends in hospitality.

Qualifications

Formal education/certifications not specified.

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Salary & Benefits

Salary details not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Mpumalanga

Catering and hospitality positions are a vital part of the South African job market, particularly in provinces like Mpumalanga where tourism is a significant contributor to the local economy. Typically, these roles involve providing excellent customer service, managing food and beverage operations, and maintaining high standards of hygiene and safety. Generally, the demand for skilled catering and hospitality professionals is consistent across various sectors.

The salary range for catering and hospitality positions in Mpumalanga can vary greatly depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may fall within a salary bracket of R20 000 to R35 000 per annum, while more senior positions can command salaries ranging from R50 000 to R100 000 or more. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to multitask, and a strong work ethic. Generally, employers also look for candidates with experience in food preparation, inventory management, and customer service. In some cases, certifications such as food safety or wine appreciation may be beneficial. Industry sectors that commonly employ catering and hospitality professionals include the tourism industry, events management, and corporate hospitality.

In terms of career development, opportunities abound for those willing to invest time and effort into their professional growth. Typically, entry-level positions can serve as a springboard to more senior roles within the same organisation, or to new opportunities in related fields such as event management or hotel administration. With experience and additional training, professionals in this field may also pursue management positions or start their own businesses.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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