Job Description
About the Role
As a Store Manager for Carrol Boyes, you are a key member of the Retail Operational team, ensuring best practices are maintained and customers receive a level of service that surpasses all others. You will be responsible for managing daily operations of the business, ensuring sales goals are met, and leading a high-performing team to achieve exceptional customer experiences.
Key Responsibilities
- Manage daily operations of business and ensure sales goals are met
- Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in-store marketing
- Assign duties to relevant employees
- Conduct onboarding of new employees
- Ensure adherence to health and safety regulations
- Track and manage inventory at store
- Shifting staff to ensure effective cover
- Daily, weekly & monthly reporting
- Staff motivation
Requirements
- Matric/Grade 12 minimum requirement
- Additional qualification an advantage
- Minimum 5 years of retail and retail management experience
- Strong customer service, Stock management and communication skills
- Luxury brands experience an advantage
Qualifications
- Matric/Grade 12
Compensation & Benefits
Staff are employed on a Total Cost to Company basis, including Medical & Retirement benefits.
Equal Opportunity Statement
Carrol Boyes is an equal opportunity employer, ensuring diversity in all levels of the organisation.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Retail Jobs in Kwazulu-Natal
In the retail sector of Kwazulu-Natal, South Africa, the general job market trends suggest a relatively stable industry with opportunities for growth and development. Typically, retailers in this region focus on providing excellent customer service while managing inventory and maintaining store appearance. Generally, these roles require adaptability to changing consumer needs and preferences.
Salaries for retail positions in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may start within the R10 000 – R15 000 per month range, while experienced professionals may earn between R25 000 – R40 000 per month or more. It’s essential to note that these figures are only a general guide and actual salaries can vary significantly.
To succeed in retail positions, common skills include excellent communication and interpersonal skills, the ability to work well under pressure, and basic knowledge of point-of-sale systems and inventory management software. Other important skills typically required include attention to detail, customer service skills, and the ability to adapt to new technologies and processes. Generally, retailers in this region are expected to be proactive and responsive to customer needs.
The retail sector is a diverse industry, with various sectors commonly employing these roles. Financial services sector retailers often provide financial products and services, while technology industry retailers focus on electronic goods and gadgets. Manufacturing sector retailers may sell products manufactured locally or imported from other countries. Retailers working in these industries typically require knowledge of their specific product lines and market trends.
For career development, retail professionals can expect opportunities to advance into management roles or specialize in a particular area, such as visual merchandising or supply chain management. Typically, promotions are based on performance, customer service skills, and adaptability to new initiatives and technologies. With experience and additional training, retailers can move into more senior roles, including store manager or district manager positions, or explore related careers in fields like marketing or human resources.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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