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Franschhoek: Guest Assistant | Luxury Wine Estate Hotel | Franschhoek | Lb posted by Kendrick Recruitment

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Job Description

About the Role

Kendrick Recruitment is seeking a professional and guest-focused Guest Assistant to join a prestigious luxury wine estate hotel in Franschhoek. This live-out role is ideal for someone passionate about delivering exceptional service and creating memorable guest experiences.

Key Responsibilities

• Welcome and assist guests, ensuring a seamless and personalised experience

• Support front-of-house operations, including guest check-ins, check-outs, and enquiries

• Assist with reservations, guest requests, and special arrangements

• Maintain accurate guest records and communicate effectively with internal teams

• Ensure high standards of service and presentation throughout the property

Requirements

Minimum 2 years’ experience in a luxury hospitality environment

Excellent communication and interpersonal skills

Highly organised, detail-oriented, and proactive

Professional, polished, and guest-focused

South African citizen

Qualifications

No formal qualifications required

Salary & Benefits

Salary: R11,000 – R13,000 per month

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Stellenbosch

The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.

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Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.

The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.

Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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