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Franschhoek: Spa & Wellness Manager

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Job Description

About the Role

We are seeking an experienced Spa & Wellness Manager to lead our luxury hospitality property’s spa and wellness offering in Franschhoek. As a senior leadership position, you will be responsible for shaping the vision, performance, and guest experience of our spa and wellness program, driving revenue growth and brand distinction while ensuring wellness is fully integrated into the guest journey.

Key Responsibilities

  • Define and implement the vision for the spa and wellness offering, ensuring integration into the overall guest journey.
  • Oversee budgets, monitor profitability, and achieve revenue targets through effective cost control and performance management.
  • Introduce new wellness concepts, retreats, and marketing initiatives aligned with global trends to drive revenue and brand differentiation.
  • Enhance satisfaction and loyalty by maximising treatment occupancy, retail sales, and participation in wellness programmes.
  • Lead, mentor, and retain a motivated team, fostering a culture of accountability, growth, and service excellence.

Requirements

  • Spa or wellness qualification (minimum two years)
  • At least seven years leadership experience in luxury spa or wellness environments
  • Proven success in driving revenue growth and managing commercial performance
  • Multi-property or resort management experience is advantageous
  • Strong knowledge of international wellness trends and guest expectations

Qualifications

  • Formal education/certifications not specified

Salary & Benefits

Salary: [Salary information not provided]

Benefits:

  • 45 hours per week, including weekends and public holidays
  • Leave: 7 days off per month
  • 15 annual leave days
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Stellenbosch

The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.

Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.

The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.

Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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