Gauteng: Call Centre Agent posted by Selectone

March 30, 2026 Jobs in Gauteng

Selectone

Gauteng

Client Services/Sales Support

Job Description

About the Role

As a Call Centre Agent at Selectone, you will play a vital role in delivering exceptional customer service experiences, handling customer queries, and driving sales growth through proactive follow-up calls.

Key Responsibilities

Answer incoming calls and respond to customer queries in a professional manner
Make outbound calls to follow up on leads or payments (where required)
Maintain accurate records of all customer interactions
Meet and exceed daily/weekly KPIs (e.g., call handling time, customer satisfaction scores)
Handle customer concerns with empathy and effective problem-solving skills

Requirements

Experience: Minimum 6–12 months call centre experience (sales, customer service, or collections) preferred
Skills: Strong communication skills, active listening, and computer literacy
Attitude: Target-driven, reliable, and adaptable to changing demands
Language: English fluency (additional languages an advantage)
Availability: Must be able to work rotational shifts and weekends if required

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Gauteng

In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.

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Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.

Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.

Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.

In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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