Job Description
About the Role
As a Spanish Speaking Travel Specialist at Wild Dreams Hospitality, you will be responsible for creating custom leisure FIT itineraries, managing reservations, invoicing, and travel documents. You will work closely with colleagues, agents, operators, guests, and suppliers to ensure seamless communication and exceptional service. If you have a passion for travel and excellent customer service skills, we want to hear from you.
Key Responsibilities
- Creatively planning and designing custom leisure FIT tailor-made itineraries
- Managing the reservations process including handling bookings from quote to finalising, including invoicing and travel documents
- Ensuring turnaround times are strictly adhered to according to standard operating practices
- Proactive selling of products and services ensuring the best possible itinerary for the guests
- Constant, consistent interaction and clear communication with colleagues, agents, operator’s guests and suppliers
Requirements
- Must have 3-5 years of previous inbound tour operating experience and an understanding of the travel industry
- Must have an in-depth knowledge of Tourplan (or similar booking systems) and WETU
- Should have extensive geographical, logistical, and product knowledge of South, Southern, and East Africa
- Must be fluent in both verbal and written Spanish, preferably South American Spanish
- Must have excellent communication skills with a strong command of the English language
- Should have the ability to deliver exceptional service to agents and guests in a calm, professional manner
- Must have strong time management, attention to detail, and ability to work under pressure
- Should be proficient in Word, Excel
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in Gauteng
The travel and tourism industry in Gauteng, South Africa is a dynamic field with a wide range of job opportunities. Typically, the demand for skilled professionals in this sector is high, driven by the growing tourism industry in the country. Generally, travel and tourism positions in Gauteng often involve working with international visitors, locals, or within the community to provide excellent customer service.
When it comes to salaries, very broad ranges can be provided, but actual figures may vary greatly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions in this field may fall within a salary range of R30 000 to R60 000 per annum, while more senior roles can fetch higher salaries, often ranging from R80 000 to R150 000 per annum or more. However, these are general estimates, and actual salaries may be higher or lower, depending on individual circumstances.
Common skills required for travel and tourism positions in Gauteng include excellent communication and interpersonal skills, both written and verbal; a strong understanding of the local culture and customs; the ability to work well under pressure; and proficiency in multiple languages. Additionally, knowledge of online booking systems, hotel management software, or other relevant technology is often beneficial.
The travel and tourism industry in Gauteng is diverse, with various sectors employing professionals in this field. Financial services sector companies, for example, may employ travel agents or tour operators to assist clients with their travel plans. Technology industries, such as e-commerce companies, also require travel experts to help customers navigate the booking process online.
Career development opportunities are available within the travel and tourism industry in Gauteng. Typically, entry-level positions can progress to roles such as customer service managers, sales teams, or even start one’s own travel agency. Further education and training, such as a diploma in hospitality management or tourism studies, can also enhance career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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