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George: General Operations Manager (Restaurant Industry) posted by The Talent Room

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Job Description

About the Role

We are seeking a seasoned General Operations Manager to lead our restaurant operations, ensuring seamless delivery of high-quality service and products. With a proven track record in managing complex restaurant environments, our ideal candidate will bring expertise in financial management, staff leadership, and compliance with labour legislation.

Key Responsibilities

  • Oversee daily restaurant operations to ensure smooth, efficient service delivery.
  • Implement and maintain standard operating procedures across front and back of house.
  • Monitor service quality, food standards, and customer experience consistently.
  • Identify operational risks and implement corrective actions promptly.
  • Manage daily cash-ups, POS reconciliations, and financial controls.
  • Monitor food, beverage, and labour costs to meet budgeted targets.
  • Review stock variances, wastage, and shrinkage and implement cost-control measures.
  • Prepare and review operational and financial reports for management.

Requirements

  • Proven experience in a senior operations or general management role within the restaurant or hospitality industry.
  • Strong financial acumen, including budgeting, cost control, and reporting.
  • Solid understanding of restaurant operations, both front and back of house.
  • Knowledge of South African labour legislation and hospitality compliance standards.
  • Strong leadership, communication, and decision-making skills.

Qualifications

  • Bachelor’s degree in Hospitality Management or related field (no specific degree mentioned in original)

Salary & Benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Food & Beverage Jobs in Western Cape

In the Western Cape region, the food and beverage industry is a significant contributor to the local economy, with various sectors such as hospitality, manufacturing, and agriculture employing professionals in this field. Typically, job seekers in this industry can expect to find opportunities in areas like restaurant management, quality control, marketing, and sales. Generally, these roles are highly sought after due to the growing demand for food and beverage services.

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When it comes to salaries, the range is quite broad, with entry-level positions typically falling within R150 000 – R300 000 per annum, depending on factors such as company size, industry sector, and level of experience. Experienced professionals can expect higher salaries, often ranging from R500 000 – R1 million or more per year. However, please note that these figures are only general estimates and may vary significantly based on individual circumstances.

Common skills for food and beverage professionals include excellent communication and leadership skills, attention to detail, ability to multitask, knowledge of food safety and quality control protocols, and experience with point-of-sale systems and inventory management software. Many employers also look for candidates with a strong understanding of customer service and marketing principles. In some cases, proficiency in languages such as Afrikaans, isiXhosa, or English may be an added advantage.

The industry sectors that commonly employ food and beverage professionals include the hospitality sector, manufacturing sector, financial services sector, and agriculture. These sectors often require professionals to work in fast-paced environments, manage inventory, and maintain high standards of quality control.

Career development opportunities for food and beverage professionals are diverse and extensive. Many aspiring professionals start as entry-level positions and work their way up to senior roles within a few years. Others may choose to pursue further education or training in areas like culinary arts, hospitality management, or food science. With experience, they can move into leadership positions, open their own businesses, or explore roles in related fields like marketing or sales.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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